Walgreens

"I would have gave 5 stars but after the photo area employee was courteous and friendly towards me even giving me a passport application right afterwards told my disabled brother he couldn't get one which I'm sure is viewable on their own security system. This was on 11/16/2023 about noon. Store was clean and all employees except the one were friendly and courteous. To treat my disabled brother like he wasn't worth the same courtesy I was is kind of appalling."

"I had an issue with being charged more than the receipt showed. They charged me for an item and cash back but absolutely refused to give me the cash back that I paid for. Instead the manager (Utah) implied that my card was hacked or that it was my banks issue. On top of that they even opted to call the police on me (a black man) instead of work out a resolution. I will never ever go back to this store and I recommend anyone to stay away especially people of color."

"I always come for my prescriptions,The new techs I have never seen before until recently are rude . I believe the girls name was brook i had 2 encounters with her and both were horrible customer care training is needed. I’ve been going here for years and never had an issue until recently. Will be changing pharmacies because this new employee is rude and not helpful at all."

"First thing, the front end employees are great. They always speak once entering the store, even once you have checked out. Second thing the photo booth employees are rude, seems to be always busy when help is needed. Third thing the employees in the pharmacy are terrible, ugh! The techs can never get your information right in the system, less as long as they can even find your information without asking numerous times the same questions. These techs never ask for your Walgreens store card , and are rude when you ask them if you can enter it. It has been over three times the techs have just cleared out the screen while I am putting it in the key pad. Smh! This Walgreens location only received three stars from me because of the front end store employees, otherwise it would have been a one star."

"It takes a really long time to get your prescription filled and the techs have no sympathy. I came there very sick, and had to go back-and-forth because of a problem on my doctors end but after confirming with my doctor that my prescription should be ready in about an hour, I went back at the designated time and was told that they didn’t have a prescription for me, then, after digging a little bit she said they did have a prescription for me, but they hadn’t written it up yet. And that it would take a really long time to actually be ready. I was already waiting for a long time to get my prescription because the line moves very slow there. I brought up water and juice and had held it the whole time in line while sweating bullets and feeling like I was going to pass out. And when she told me that she couldn’t have the prescription ready, I asked her if I could just pay for the juice and water, to which she told me, can you please take it to the front because there’s a lot of people waiting… But I had been waiting for a really long time, obviously sick and being sent away and told that the prescription would not be ready anytime soon. I left feeling miserable and exhausted and on the drive home I Got a text that my prescription was ready… absolutely horrible customer service."