BrightStar Care

"We are so happy with BrightStar! When we needed xtra help at the last minute they were amazing at filling our need with short notice! Adriana and Jackie, who took our call for help, were just so kind and so accommodating! And the helpers they sent were wonderful! What a relief in such a crisis on our end. And we are so pleased with my Dad's regular caregivers! Niya and Evelyn are sweet hearts! Niya is literally sunshine so early every morning!! And Evelyn, is so patient with my Dad. She's been very creative at engaging his mind playing made up games, even tho my Dad rarely speaks. These girls are just a blessing. Thank you, BrightStar."

"Our family was so fortunate to have learned of Brightstar from our Palliative Care doctor. We had incredible caregivers for both our dad and then 7 months later, our mom. Mom required 24/7 care and the caregivers were unbelievable: kind, caring, compassionate and gentle. Not only did mom love them, but we did too. She was in such capable and loving hands. We felt so lucky mom could be at home, in her own bed, with her dog, for her final weeks, which is exactly where she wanted to be. We were able to spend wonderful time with her without having to worry if we were coming in and out, especially during the night. A special thank you to Teeyonshay, Carletta, and Tina and the rest of the team for making mom comfortable and tending to her every need with love and concern. In addition, the staff at Brightstar was amazing as well - thank you Adrianna, Alissa and Lori - I spoke to you all daily and appreciated your kindness, compassion and professionalism as well. We are so grateful and highly recommend Brightstar Gurnee. If I could give 10 stars I would!"

"BrightStar of Gurnee has been my resource for caregivers for 2+ years and has done a great job. In particular, Bev Ford has done a terrific job, always being on time, arriving with a smile and executing her responsibilities. She also is quick to respond to any special needs."

"I will start off with a simple "Helen", and come back to this in a bit. As we get older, we need to plan for the future and think about the unthinkable. I don't think there is enough space to relay the amount of relief and peace of mind we have received since we learned about BrightStar. Every single team member here has been absolutely, and wonderfully, supportive of this major life event we are going through with my father. They are helping us maintain the dignity we have been seeking and peace of mind we have sought for quite a while now. Literally, every person we have interacted with has been passionate, caring, and understanding. Helen has made a connection with my father like no one else though. They just clicked from the moment she walked in and he has responded to her with a heartwarming amount of calmness. I could go on and on, but seriously this place is fantastic and I would highly recommend them to anyone. For anyone who needs to hear this, it is okay to need help! This not only benefits your loved one, but also you."

"My experience with BrightStar has been positive from the very first phone call. Matt and Adriana have paired my needs with exceptional caregivers. Nadia is so professional, kind and attentive and Sarah has a positive and caring manner. They have been wonderful! Many many thanks!"