NorthShore University HealthSystem 7900 Rollins Road, Gurnee, IL 60031

"I give the 5 to my PT Maria Consuelo B Luzano. She was very knowledgeable and really got me able to move again. I would have liked to continue treatment but there is very limited appointments. I was originally having to wait over 6 weeks but fortunately there was a cancelation and I got in sooner. I think that long of a wait is unacceptable for someone in pain or injured."

"Doctor Murthy is superior and the lab is second to none. I am deathly afraid of needled but the technicians are truly professionals. I barely felt the prick. The only thing I dislike is shared bathrooms, that is so nasty. There is pee on the seats you have to wipe the seats. Men should have their own toilets. Cohabiting in this case isn’t a great idea."

"This is my experience in the x-ray dept. on 9/14/23. A blonde young woman did my x-rays. She did not introduce herself. There was a series of 6 body parts to be done. She told me to put my clothes on the chair. When she came back in, she snatched them and put them on the counter. My bra had been folded in my top by me. I was extremely stressed when I couldn't find it. Apparently it started to fall out when she grabbed it, and the hooks snagged the top when she snatched it out, tearing the top.. I found the bra in my pants leg. I would have placed them on the counter myself if she had not told me to use the chair. I will not let her x-ray me again, and I will bring a bag to put my clothes in in the future."

"The staff is friendly and the location is clean but the wait times are very high, not sure if it is lack of staff or organization issues but if you go here be very patient. They do allow you to wait in your car but when it's so hot and humid and gas prices are over $4 per gallon that is not the best option to sit in your car and let your car run."

"Very nice and clean place. The staff is very nice and doctors were very professional. The location is really good as well. My only gripe about this place is the parking lot. Nearly non-existent lines on the lot. Makes parking a free-for-all during peak times."