Municipal Operations

"If I could give this place a 0 star I would . They treat the black employees horrible. My boyfriend got fired for just one mess up when there are plenty of other people that has messed up serval mess up and worst . All there black employees have raggedy employe trucks , however all the white and Hispanic workers have the newer in trucks . They claim to be a Christian company however do shady and questionable things to their customers and employees. I’ve seen how the office lady’s screwed over customers over a misunderstanding on they end . To summarize everything up , don’t work for this company and customer make sure you watch your billing with them as well"

"I would like to make a complaint, it should be listed on the website when making a payment how long it will take for the payment to be processed. Usually when paying with an e-check it takes 3-7 business days, however, I made a payment on the 7th and my payment was automatically charged the day off and returned. This is a scam how you'll make money off your customers."

"Horrible! I acquired my lease in September and didn’t get the opportunity to move in until November and fast-forward $1000 water bill! I spend the money to get a plumber out to track the leak. Send them the invoice wait 48 hours for them to approve a payment arrangement. Now it’s been 72 hours and it’s Friday, so it looks like I won’t have any water until next week! Seriously how long does it take a company to view a paid invoice noticed that I have unusual high water activity? Water is essential and it sucks they are the only option"

"I wish I could just put 0 stars. Due to a billing error in their part they all of a sudden decided that we owed them for 5 months that they did not bill us for. Which is fine. No payment plan, no grace. We have literally paid them over $2000 in less than 11months. No pool. Two people in a house. No excessive water usage. Interesting that we actually end up paying them more than all of our other utilities. My cell phone bill and electric bill combined do not equal what we have paid them in 11 months."

"I don't know why this place only hires meter readers who cannot read, but for several months in a row we have been receiving bills over $200 more than what they should be. Then I have to call them to ask for someone to come out for a read read, and every single time $300 bill is wrong. Sometimes, they will still charge you $300 after acknowledging your bill should only be $50 because the "adjustments department didn't receive the update". This is the most incompetent group of people I have ever had the displeasure of working with."