Restoration 1 of Cary

"I recently had a pipe burst in my wall, Restoration 1 was recommended and quickly arrived same day. The Operations Manager Josh reviewed the process with me, and I was instantly more at ease, knowing my family was in good hands. The crew (Brenden, Austin & Trevor) worked tirelessly to get things cleaned up and dried out. They instantly began pulling up the floor, cleaned up all water, brought in huge fans to start drying everything, checked moisture levels each day, communicated what had been done each day, discussed next steps, and honored their time window each day. Recent cold snap in Chicago had made this crew extremely busy, but they never once faltered, complained and were nothing but professional all 5 days they were here. Never having experienced something like this before, I cannot imagine what it would have been like without the Restoration 1 team. A big thanks to you guys for all your help! Theresa Burns Cary, IL"

"I cannot even begin to express how happy I am with the service we received. From the initial encounter to the last step, every moment was perfect. We had a massive water leak and Carrie initially calmed and assured me that everything would be okay. The technicians (Brendan, Josh and more) that came were extremely professional and extra careful not to damage any of our property. The remediation process was handled with care so we could continue to live in our home despite mold growing in the water damaged area. Once our work began, Karri and her team packed all of our items expertly and stored them until our construction was done. Upon delivery of our items, our home was treated as if it was one of theirs. I would suggest restoration one of Cary to anyone needing remediation ten times out of ten!! Thank you all for making us feel like family, and for helping us through a stressful time!"

"Quite simply, this entire company is top notch! They’re very knowledgeable, caring and concise. Their field employees are incredibly professional and knowledgeable. The front office is exemplary. This is a company that I would send to my Mom!"

"I used Restoration 1 to repair the water damage in our home. I worked initially with the owner Carrie as well as Josh and Paul who led excellent teams to complete the repair. They showed up early each day and stayed until their work was done - sometimes as late as 6:00 pm. Their workmanship was outstanding. I have truly never worked with a more responsive, competent, fantastic company ever! They care about their clients. I highly recommend them to anyone needing restorative work."

"It was great meeting and interacting with Brendan. He was very personable and did a great job checking both attics for any potential problems. Our home inspector found two bathrooms vented to the attic instead of out the roof and was concerned about the possibility of mold. Brendan checked the area and to our relief there were no issues. He also suggested questions to ask our roofer regarding attic ventilation. We were very happy with the service. Restoration 1 responded quickly and we would use their service again should the need arise."