All About Cleaning Inc

"Excellent experience. We’ve been renovating four apartments and they were quite a mess. I reached out to All About Cleaning bc I needed a crew familiar with construction cleaning. The plasterer had really left a lot of globs of mud, the dust was thick, and every surface needed attention. All About Cleaning showed up on-time with GREAT attitudes. They did the work in a fraction of the time I imagined it would take. I can’t believe how beautiful these units look. Thank you! Highly recommended."

"This was my first cleaning with All About Cleaning in Kirkwood. After several phone calls and emails with Lisa, I felt it was clear what the scope of my cleaning needs were and was quoted accordingly and I expected to get exactly what the website promises. I was told it would take 3 people 1 - 1.5 hours to clean my 8 room, (4-bedroom, Living, Dining, Kitchen and Family room), plus 2.5 baths, which I thought was less time than it should be but thought, they must be really fast and efficient. When they arrived (1.5 hours later than I was told they would arrive) my house was picked up, surfaces were cleared, beds made, no dishes to wash and small items and knickknacks were put away. They finished the upstairs and while they were working on the downstairs, I checked the work. There was residue on the tubs and tile walls, no shine on the chrome. Not sure if they even did them. Dust still on top of my headboard and the bottom ledge of my dresser, the lampshades and lamps were not dusted. Baseboards barely touched. She said they were wiped, but they didn't get them clean. So I asked to have these things redone. Two cleaners continue downstairs while the third attended to the items I was unsatisfied with upstairs. At this point I got a call from Lisa saying that they would have to leave because they have another job to go to and I was only booked for 1.5 hours. DID I MENTION THEY WERE 1.5 HOURS LATE GETTING TO ME? When she told me this, the kitchen was only half clean and the family room hadn't been touched. I told her that was unacceptable and after some argument, she told me they could stay another 20 minutes which I agreed to pay for. Then 20 minutes later, they just left. The kitchen floor never got mopped. The cleaning crew was very nice and tried to be accommodating but, this was the worse job of a cleaning crew I've ever had. I guess they considered something was clean just because it was wiped. But things just weren't clean. But what was worse was Lisa's lack of professionalism in miscalculating my time and not being responsive to the fact that I needed my house cleaned. She told me she would send some one back to finish but didn't have an opening for a month. The extra time, ended being $100 over the original quote. More than a few other quotes I turned down to choose All About Cleaning. Never again. Not All About Cleaning. More like, All About Wiping."

"I have been using AAC for 10 years and they always a great job. They are reliable, the owner is a great communicator, and we have felt safe with them in the house during COVID times. The staff is friendly and they work fast and effectively as a team. They also are great with our dog, which we appreciate!"

"I have used All About Cleaning for 4 or 5 years, recommended by a friend. I have only good things to say. I have the company’s services once a month, floors and bathrooms only. Their work is meticulous: I’ve never found a stray hair in the bathrooms, or pockets of dust in the corners of the flooring. The trash is emptied, the furniture is carefully returned to its place, the bath rugs are aired and re-situated. The floors and sinks shine from a proper scrub with a soft cleanser or a wet-wipe with a mop and then Bona-Ed to clean the floor’s surfaces. Usually 3 women do the work so they’re done in under 2 hours, an easy space of time for anyone to get out of the house. They’ve never failed to come, to make adjustments in schedule or task, and to be completely trustworthy."

"Lisa always has a wonderful staff. They are friendly and most importantly I can trust them. If we are home they are so sweet to my kids and our little dog. We never feel like we are bothering them and they still to do a stellar job even with all the distractions. It's great that she sends them in teams because they get the job done so fast. If I call in a panic she always find a way to fit us in the schedule. They are a my go to for stress free holidays and parties. I would never use any other company. Love them!"