Westside Family YMCA

"Parents enrolling kids in sports classes beware. I enrolled my daughter's for ballet for the month. One daughter was the only one enrolled and on the last day of practice I was told her class would be canceled because she was the only one enrolled. This should have been told to me classes would be canceled at the beginning of the month! My second daughter's class was also canceled the last day of practice because the other students did not arrive to the last practice. We drove from North East to the westside for class to be canceled, when they could have had the decency to call me at home before we drove all the way over there. The youth sports manager was the one that made this decision (as I heard her talk to the dance instructor by the steps) without any regard to the effort we took to make it to class, that we pay for a membership and the class and that it doesn't matter if other kids are in class; my children were ready to dance and my children matter! Also I registered my daughter's for classes for the next month and the lady in the front scheduled my kid for class on the wrong day. I told her and notated the day I wanted her to take classes, and she said my daughter could choose any day to go. The y workers should know how these classes work. It's not that hard to register someone correctly. Lastly, the restrooms are disgusting! Mold, filth are present all on the floor and walls in women's restroom in locker room. Next time I'll take pics and post peoples names!"

"I went in with my son and his father hoping to see about getting my seven year old a membership and to ask about their youth sports programs. One of the ladies at the front desk was very kind but the other seemed very annoyed at the three questions I asked. She was either cutting me off before I had the opportunity to ask my question, too busy looking at her phone to make eye contact, or rolling her eyes after I spoke. If that’s how she’s acting toward potential new members, I can’t imagine what contemptuous attitude she’s meeting the people already signed up with. We will undoubtedly not be signing up. As for the facility itself it leaves a lot to be desired, we also weren’t looking for much just a place for our kiddo to be active and enjoy his time. Based on their employee we will find other options."

"Nice gym, modern machines , friendly coaches and special Zumba classes with coache Claudia she is very professional I liked her dancing so much"

"As member of 7 years I can’t say anything good about leadership. Most of the staffs are rude. I wish there was another warm indoor pool and I would definitely stop going to this place. It breaks my heart to see all those equipments are managed by rude people. The people that they don’t care about other human beings!! I have always been treating so bad. The day care is the dirtiest place you would leave your children!! Recently they had a very nice yoga teacher that was the only nice staff I ever met during the last 7 years."

"All of the members I been talking to including myself are mad because of the schedule until 8 pm and closed on sundays! We need to go back to normal schedule! Racquetball courts need to have good maintenance! There is one court that was in fair conditions but because of poor management, now its a storage room!"