Ryse Athletic Club

"Been a member for over two years and just cancelled. Ryse can be a great place to workout if you go late in the evening or early in the morning. Management has fulfilled some of what they promised over the last two and a half years when I signed up. Renovations are slowly but surely happening and the gym is expanding. I was told when I first signed up I was ‘locked in’ to a $29.99 membership for lifetime and would not be affected by price increases. At the end of January 2024 my membership and my wife’s membership increased to $39.99. Although I have a membership at Ryse I workout at another gym and have kept my membership at Ryse so I have another option. I asked my wife to check why the prices increased for us the next time she was at Ryse. Im giving Ryse a 1 star review for the way the owner, Justin, responded to my wife when she asked about the price increase. He told her ‘she did not need an explanation’ for the price increase and should have checked her email. The emails about price increase? I haven’t received an email from Ryse since 10/18/2022 and neither has my wife. Why belittle your customer when they simply ask you a question? Between both of our memberships, I have paid Ryse over $2000 in the last two and half years (monthly membership/yearly fees) and have had no real questions or complaints for the staff. How is it that when one of your members has a question about a price increase, no matter how many emails went out, you can’t take two minutes to give a professional response? Based off other reviews this isn’t isolated."

"Gym is of decent size and they are expanding. Decent equipment, however you can’t walk 5 feet without tripping over someone else tripods. Everyone wants to be an “influencer” and sits on machines for 30+ minutes trying to post the “next big” thing. Also the expansion includes a barbershop, while everyone still waits for a sauna to be built. I thought this was an athletic club not a mall."

"Owners are greedy, money hungry people.. unfortunately they’ll take decades to get back to you when you want to cancel your membership. I’ve moved from town to town before and previous gyms never asked me for “proof of new address” so that I don’t have to pay to cancel. I’d stay away from this gym at all costs. It’s always packed either way."

"Gym equipment is nice. However, the gym is almost always overcrowded and lacks space. Also, the gym's membership deal is weird. Having to be locked into a contract for a year is bizarre to me. I have also tried emailing them about cancelling my membership multiple times and they have yet to respond to me."

"Pros: Good local gym with a lot of variety in equipment. Reasonably priced you want to lift weights or do cardio machines. Flexible hours make it another positive aspect. The people are nice, I've never had to deal with a confrontational person. Cons: The size of the clientele out numbers the amount of equipment available. It's not uncommon for machines/equipment to break, especially considering the size of the client foot print. It can be difficult to cancel your membership during the first year, as they lock you into a guaranteed commitment."