Mercy-GoHealth Urgent Care 8321 Maryland Avenue, Clayton, MO 63105

"I visited this location for the 1st time this morning after I scheduled the visit online yesterday. I was the 1st patient. The front desk was very pleasant. I was seen by Dr. Chen Kemin who was the absolute best. She gave a warm greeting and fixed my problem (removal impacted ears) and assured I was all good before I left. Thanks Dr. Kemin!!"

"I came in with issues of a harsh cough, and congestion. Dr. Kluttz, and his medical assistant Kaci were phenomenal getting to the bottom of exactly what was causing my illness. A variety of test was ran which all concluded negative. Dr. Kluttz recommended alternative solutions just to ease my pains, and coughs. Service was efficient, and fair quickly with dedicated care. Thank you again!"

"I went online last night to schedule for appointment for this morning for a stiff neck and provided all information for my reason for seeing the doctor prior to my appointment time. I get a text this morning asking for more general information that I had already submitted and I was told thru the text from WHOEVER that they would not be able to see me due to some lame excuse that they wouldn’t have the equipment needed to perform any diagnosis and suggested to me to either go to Total Access or to ER. My issue wasn’t even life threatening. I felt like I was given the run-around in a text but never by phone because I visited one of their other facilities seven months ago and I was treated rather quickly and left with meds that healed my body pains I was experiencing. I will never refer this one to my family or friends but the one that treated me with kindness and urgency."

"We brought our young daughter in for an issue with her eye. We presumed the foreign body was glitter but we weren't certain. The doctor walked in and was extremely difficult to understand but immediately noted "pink eye" and suggested the assessment was made by the front desk staff. What???? Then the doctor had no idea what glitter was when we discussed the foreign body in her eye. Bad and bizarre experience. Would never go back."

"Visited today 04/27/2023. I was having very bad experience. Front desk service is awful. They do not know customer service. The same person who checked me in did my vital test. I thought she was going to handle the patient with more care with a mannered way, but no change . Same behavior. Please give her a good training."