Top Driver Driving School

"Don't let them take your money! We haven't been able to get a in car lesson for our daughter since we signed up....and paid them! They spring it on you at orientation that they don't have enough drivers and you have approximately 5 minutes on the first Tuesday to get them signed in for driving. The system crashes because everyone they took money from is all fighting for these limited spots. Its a nightmare"

"I tried to schedule my driving in vehicle classes and it turned out to be impossible and their support lacks of respect as well. They wouldn't refund my money and they wouldn't schedule my classes unless you pay more... I don't understand why. Bad business model. DO NOT ENGAGE WITH THEM AS A BUSINESS. I DO NOT RECOMMEND THIS COMPANY."

"It is almost impossible to schedule In Vehicle Driving Lessons. A review from a year ago was similar. Their system crashes and times out and by the time you log back in there are no appointments available. I would think that they would have found a fix by now, but apparently not. As you can see from Top Driver's response below, I was eventually able to schedule our last lesson ONLY because I emailed the regional director. Out of 8 lessons, 5 of them were only able to be scheduled because of my communication with the director. I stand by my review that the scheduling platform does not work. I was told I wasn't the only one who had problems with it the other day. If I didn't reach out, next month I would be back online battling the system again. It is much too hard to schedule lessons and it is ridiculous that if you are not logged in right at noon you can't find availale appointments and that is assuming their system doesn't kick you out."

"I will start by saying the classroom instructor has been great! However, the website to schedule in-vehicle instruction is beyond antiquated and problematic. It errors out regularly making it near impossible to schedule in-vehicle driving lessons. Hopefully they will consider investing in better technology because their driving instructors are excellent."

"We purchased a program for 8 BTW lessons, paying a premium over the base plan. When my daughter passed her BTW test in lesson 6, we thought all requirements for her license were complete. As her date for her actual license test was approaching, I tried to schedule one of the remaining lessons in order to get her comfortable that she would pass the official test. Our log in did not work, so I called the office to be told that our lesson plan had expired and since the other two BTW lessons are required, I had to pay an additional $150 to extend the lesson window. Since she was a week away from the date she expected to get her license (and needed it for school purposes), I had no choice but to pay the fee. The very rude woman who answered my call insisted that my daughter was handed a brochure when she passed her BTW test confirming that the remaining lessons were required. Since I was present at that time that she passed her test, I knew that she had not received any brochure or handout. The driving instructor who administered her driving test later confirmed that he should have told her about the requirement, but did not know that she bought the enhanced package. That left me stuck paying a penalty for their error. Terrible, terrible, terrible way of doing business. Would never use again. Try other driving school options before considering this program."