Austin Equine Associates

"This is the worst professionalism I’ve ever experienced please read this review before using this vet clinic. Dr white is the man that dump my horse To top off the fact that this place cancelled my horse from being treated for no reason (which proves they don’t care about yr horse). They also had my farrier cancel me for no reason. He was paid very well @150.00 per foot. I was never given an exclamation on why I was dropped. Unbelievable. Think twice about using these people. I believe I was cancelled because I disagreed with the vet that came and said yes he does have an abscess!! The farrier then checked and a 5 hole abscess appeared Hmmmm! Do not use this clinic if your a person that has opinion they are too brittle they fire you as a client if you disagree Now that they have dismissed me as a client claiming I was abusive o The staff. I replied no not abusive just serious because of the runaround and concern of my horse and days keep going by with no antibiotic for a five hole abscess they strung me on for 5 days with no answers after the vet told me she would give me one Myfarrier said it was one of the biggest he has ever seen now I’m bot sure but the last abscess I had had to have an antibiotic to get my blood stream free of infection. We have done horses 60 years and all abscesses were treated with antibiotic. I’m very disappointed in this clinic. My horse has a 5 hole abscess the first vet was grand the next one was not. This vet was suppose to leave me a antibiotic and forgot. I text her right away and ask For one and she did not leave a prescription as ask then the office lady would not allow me to pic one up because of no prescription and she couldn’t call anyone. This is a strange situation to me. I paid almost 1300 for three visits you would think I could get some help with my horses abscess not only no help she originally told me that he did Not have an abscess and I argued with her and said yes he does the farrier said it was one of the largest abscesses he had ever seen. Knowing it needed to be antibiotics and yet she didn’t dispense Art any. It’s now 4 today into one this knoww we ng from third I would b we by Monday to pic one up. I’m so angry now my horse must go another 24 hrs to get help shame on this place"

"Austin Equine is simply the best. I have owned horses for more than 20 years and am so grateful to have Austin Equine as I raise my first yearlings. The vets always try to address my problems over the phone before rushing out and jumping to conclusions. When my mare got stifle lock (the day after I gave birth to my first child haha), another vet my husband called on accident responded, “That’s not good. I’m going to have to come out and I need your family to help.” My husband explained that we have a newborn and I was incapacitated and that vet grumbled and was unhappy. Luckily, Dr. Bougatef called back right after and walked my husband through unlocking her stifle over the phone. It was truly a lifesaver because I had never had a horse with stifle lock and wasn’t able to get out of bed myself. We also had two other visits with Austin Equine (crypt orchid in the (now) gelding and choke). Every doctor explains the situation well and provides clear instructions and advice. A big thank you to Austin Equine and a sigh of relief to have them in my pocket!"

"Doctor Joylnn & her staff are top notch! I've seen these ladies at work, they're all amazing & professional! Would highly recommend, Austin Equine!!!!"

"All of the team at Austin Equine is wonderful! The doctors are lovely and take excellent care of my senior horse. He had a huge laceration and I was very worried about him. They took great care of him! I highly recommend!"

"Great people, highly recommend. They go above and beyond, all while truly caring about you and your horses."