Banfield Pet Hospital

"I called and made an appointment. They confirmed 10am appointment. Then the day before they call and say, oh we don’t do morning appointments, we can reschedule for days/weeks from now."

"Love this company! You pay monthly and it helps you pay for services over time. Great for people on a budget!! They are so good with my furry family pets!!"

"I see some recent negative reviews and I am perplex. My dogs have been very well taken care of for 1.5 years at this location. At today's visit I got to be in the room aside from when they took my dog back to examine her. There were two new employees and I watched the more season employees make sure they know exactly how to do things. I highly recommend the banfield pet plan. It has been so helpful when having multiple dogs who have different reasons they need to see a vet. It covers so much and takes a percentage off the things that aren't included in the plan. I know I've saved a lot of money from not having to pay for every single visit since visits are covered in the plan. It's $38 a month for my younger dog and $51 for my older one. The slightly more expensive plan includes more, including a free dental cleaning once a year. It's absolutely worth putting your pet on. The staff always treat my pets and myself kindly. Highly recommend!"

"We had a great experience at this banfield. Our dog is nervous when out and about, but the staff were very patient and gentle with him. Staff was attentive and very clear on communication about ongoing care for our dog. We will be back to this location."

"#NotTheSameBanfield We've been Banfield customers for years, but this will be the last. The high-pressure sales, and low-level service has gotten out of hand. When we dropped the dogs off, we had to wait a long time for in-take because they were "short-staffed". It then took them all day for the dogs to get their vaccines because the were "short-staffed". The one area that wasn't short-staffed was the sales department. I've spent less time and had more comfortable experiences with used car lots. Finally, they noticed a mass on my dogs chest. My dog has had that mass for 4 years. They have seen him multiple times. They are just noticing this now? They don't have it in their files? Of course they wanted us to get a cytology done on it. We've already done that and the results should be in the dogs files. It seems that they're much more interested in selling me unneeded services rather than treating my dogs. I can see by other 1 star reviews that this is the new Banfield business model. See ya."