CVS

"First off, I went to buy a humidifier for my breathing. Found what I needed went to checkout and the clerk at the counter who was on their cell phone looked at me, looked at the self checkout lane as if to imply I should use it then reluctantly checked me out. Ok, go home and unpack my inhaler only to find it had been used! So unsanitary and surely breaks some kind of law! Just took back and was first TOLD without being asked what I needed that there was a self checkout!! Explained I will NOT use self checkout that is what you are here for and second I need to swap out because item I bought had clearly been used. Said I had to refund then repurchase. Nope, not waiting for refund to show up on my account. She did finally swap out but I will NEVER come here again. Funny thing is this was my very first visit here and will be my last!"

"This location is so convenient for me. Unfortunately, my experience with the pharmacy has been terrible on multiple occasions. I have waited in the drive through line for 15-20 minutes to have the window gate closed in my face while the pharmacy tech looked right at me and said nothing. This was 10 minutes prior to their closing time. When I parked and went inside, 3 pharmacy employees were all walking out. This was more than 5 minutes before they close. While I understand a need to have boundaries supporting closing on time, there has to be a reasonable effort to provide customer service as well. I arrived 25 minutes before closing and didn’t even merit a conversation. I was just blatantly disregarded. CVS, in fact, does NOT care. How disappointing."

"I went in today to do a couple transactions to use my ExtraBucks. First transaction no problem, when I went to the front to do the spend 20 get 5 on scott, the older lady said she could take care of me which I politely refused and went to SCO. Which she then raised her voice at me and told me to go to her. I then again, told her no thank you, considering that she just raised her voice. I used my extra bucks and scanned (1) .50 cent coupon for the paper towels and it called her over and she told me they are not accepting printable coupons anymore(I just printed it out today). So when I finished my transaction I went go back to get a couple more things to finish the rest of my extrabucks and she YELLED at me that I had to go put my things back in my car and that I couldn’t be around the store with things I just bought. All while she was checking out other people. At this point, I just went back and placed the other things I was going to get and left. Never had q cashier tell me they don’t take printables anymore or that I had to take my things back in my car. I hope she doesn’t treat anyone like this again."

"It’s tough to work at a pharmacy, but I’ve enjoyed my experiences at this CVS for the last year I’ve been a customer. Very friendly staff, and never had a bad experience. Thank you for being so friendly!"

"3 people in the back in pharmacy… Yet I’ve been unable to get ahold of anyone regarding my prescription. I’ve been trying for over an hour trying to get into contact with someone. You will not be deemed a priority and customer service is not their concern. I’ve called 13 times and no answer. It doesn’t take much to answer the phone. They are handling prescriptions but don’t find it important to let clients know the status. Expect to be completely disregarded in an unpleasant exchange. If you need your medication GO SOMEWHERE ELSE"