Journey Business Solutions

"I am the owner of The Singing Chef Cafe. I had a rep come and sell me a product two years ago and I thought about it because I trusted the rep. After two years of searching on my own, I decided to go with Journey Business Solutions. Not only did they have a completely Disorganized process of getting on board. They ignored me for over a month and a half while equipment sat in my restaurant waiting to be installed and used. After nearly 2 months they came and installed the equipment with no tutorial, and I begin using the payment processing service and processed $113 just to test it out after receiving a withdrawal from my account that was unauthorized from , the merchant provider. They took $113 from my business and never gave it back. They also debited the cost of the equipment even though I was provided no service no experience or information. I literally was thrown a piece of equipment and left on an island. The communication is subpar. The owner did contact me to try to resolve the situation however, stop responding to my text messages and my rep Dylan Alexander also stopped responding to me. If anyone has any questions, I would advise you to call The Singing Chef Cafe and I will gladly walk you through what exactly happened to me because this is fraud and they shouldn’t be allowed to do this. Here I am supposed to have been a customer since late November early December and it is approaching March and I have done nothing but pay them $340 and have received nothing back , this is a terribly ran company, and I will gladly explain why you shouldn’t use this company to anybody who would like to discuss. You can contact me at The Singing Chef Cafe. I’m am currently pursuing a lawsuit against them."

"Had major issues with our last CC provider and Chad has been phenomenal in helping us get a merchant service we can trust. he has also gone above and beyond to ensure we get the support we need to operate our small business knowing the important issues are taken care of without behind the scenes needed micro management. Thanks JBS!"

"Jacob Hollingsworth and Journey Business Solutions are the absolute best in the business. Not only are they on the forefront of innovation, but each and every time you interact with them on a project they make you feel like their absolute most important client. I recommend them in the highest degree."

"Chad is always super helpful and caring to make sure that we are good to do business and no issues are going on. He checks in with me often to make sure all is still going well! I would not want to do business with anyone else. Also I should add they saved me a ton of money by switching!"

"Elliot has been so great! He helps any hour of the day with any issue. He will call tech support and wait in the line for us and then add us in. He has come to the store to help even late at night. There will always be issues with technology but having great help like Elliot make dealing with the issues way easier. I can’t recommend Elliot enough."