Banfield Pet Hospital

"Dr Heard and the Team of Care Givers at Banfield are my heroes! They have been caring for TeAmo for over 10 years. The love and compassion shown for my pup, and for me, is incredible. I can't imagine trusting the care of my old girl to any other team. DR Heard is simply the BEST!!!! I AM FOREVER GRATEFUL!"

"We just took our dog & cat in for teeth cleaning, check-ups & immunizations. We are very happy with Banfield Vet Hospital at 2900 Heritage Trace Parkway. Dr. Parker always gives us an update & asks if we have any questions? We are so glad we chose Banfield Vet Hospital for our pets!"

"I came to this location after a bad experience at a different Banfield (Lake Worth). I had to have her seen immediately because she was declining after only 48 hours of having been seen by a vet at the Lake Worth location. I had an appointment scheduled four days out, but couldn't wait the weekend because my cat, Pixie, was declining in health so rapidly. I walked in with her, visibly feeble and in distress, and asked to have her seen by a Veterinarian at the clinic. They flat-out refused to see her that day and said the soonest they could see her is tomorrow. They suggested I go to a vet ER not far away. The best thing I did was follow their advice to go elsewhere for her care, and I suggest everyone else do the same. Banfield does not care about your pet's life. Please give them the care they deserve by taking them to a place that Banfield themselves recommended--VEG ER is only 2 minutes away from this location and has staff that cared for my cat's critical condition and looked at her right away. I highly recommend VEG ER. I do not recommend Banfield."

"I’m considering finding a new vet. The last time my dog was sick they didn’t have the time to see him. He is prone to pancreatitis and this is the only clinic that he has been treated for it at, so the fact that they knew this and couldn’t fit him in for three days is unacceptable. And we recently had to fly with my dog and the airlines requires a rabies vaccination. I purposefully have not had my dog vaccinated as he is an inside dog and never around anybody else or any other animals, I didn’t want him receiving unnecessary vaccinations. I scheduled my dog to receive only his rabies vaccination but I had to work so my boyfriend took him in. They gave him every other vaccination except for his rabies!!! The ONLY one I scheduled him to get was his RABIES!! I was livid!! Then when my boyfriend took our dog back up there to get the vaccination we had to have in order for us to take our trip, they tried to charge him for it, after he had already paid more than double what should have been paid in the first place because they screwed up. Of course he refused and they didn’t charge us, but I’m fed up with this place and searching for a new vet."

"Shiloh had been neutered and Dr Herd as well as a staff member called us immediately after surgery to let me know all went well. The facility is very clean, well kept! They are thorough on exams, keep us up to date by phone call or email on Comprehensive exams and vaccines. I find this location to be great, doctors and staff extremely gentle, loving with our 3 babies."