CVS

"This is the worse experience ever with pharmacy and cashiers ! No back up ! Pharmacy techs need to be a little more friendly and knowledgeable! They need to know what to sell without a prescription! Took me 1.5 hours to get out of the store !!"

"One of your customer was having problems to pay in the autopay registry and one CVS epmployee hellps the senior lady and closed cashier help me opening the register and process my purchase."

"Forced to switch from Walgreens to CVS because of my insurance. First experience with CVS hasn't been pleasant. It's been hard to get a hold of anyone and apparently no matter how long you've been waiting in line (I was in line for over 30min) once 9pm comes around they straight lock up and don't attend to you. Worst experience!"

"CVS employees at the pharmacy need to take customer service training because they don't know how to be polite to their customers. I get text messages that I need a new prescription for my grandson when he still has 3 refills or they text me that his refill is ready and I go to the pharmacy and it's not ready. I have called and after 30 minutes they answer and they hang up on me. I call again and have waited 45 minutes and no answer and call again for another 20 minutes so Erika can tell me as she quoted if I didn't like it to change pharmacy. I guess she is the owner of the company which does not care how many customers they lose by saying this. I am going to take her suggestion and change to the Walmart pharmacy where I get my prescriptions and have not had any problems. They answer your call right away and are very polite, kind and very helpful. The only reason i would use CVS because of his insurance but i can change now. This incident made me so upset and made me feel so dicriminated that I am going to let my family and friends know not to go there."

"Had a COVID test scheduled and there were two lanes open. There was a sign indicating "full service" for both lanes. I drove up to the right hand lane and the young lady who addressed me, very rudely told me that I was in the wrong lane for COVID testing. I told her that the signs indicated "full service" for both lanes. She said I was wrong and that there was a sign indicating which lane was for testing. So, I had to drive off and came back later. This time, I noticed the sign that the rude lady was referring to. It was a crudely made cardboard sign which was difficult to read from way back in the line. But, even at close up, it is difficult to determine what this signs indicates. Such an unprofessional pharmacy!!"