UFCU
120 Palm Valley Cove, Round Rock, TX 78665
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
Closed
Photos
Location & Phone number
120 Palm Valley Cove, Round Rock, TX 78665, United States
About the Business
UFCU, located at 120 Palm Valley Cove in Round Rock, Texas, is a trusted financial institution serving the community with a wide range of financial products and services. With a commitment to providing excellent customer service and personalized solutions, UFCU is dedicated to helping individuals and families achieve their financial goals. Whether you need a checking account, loan, mortgage, or investment advice, UFCU is here to assist you every step of the way. Visit us today to experience the UFCU difference.
Reviews
"Idiots deal makers I swear never again make business with them they even have a blackmail system making two different deals the same one I regret leaving wellsfargo for real. Y’all have to do something about blackmailing and blaming the inflation keep pissing people off with no making any sense explanation it is ridiculous"
"Really unimpressed with the customer service. The bank overhauled their system and there were 30-50+ people in line waiting for help depending which day you called. The guy (David?) who picked up for my call was moderately helpful in terms of he knew how to help but he was really condescending and not understanding at all. No apology for the long wait time, I had to ask what was going on that I was having to wait for so long to get ahold of a person… and he references an email I got a month ago which I thought was spam because it looks totally sketchy… and acts like I’m an idiot for not knowing that… clearly I’m not the only one who was confused because there have been hundreds of people calling and waiting for help for days…and then he went on to make other rude comments like: “well you don’t have to have online banking”…. Who can survive now days without online banking?! There’s more but I’m considering changing banks …. Fortunately I didn’t have an emergency going on but it was still stressful and if I needed access to my funds I wouldn’t have been able to get ahold of someone in a timely fashion. Didn’t have my back and rude employee when I did get ahold of someone."
"I came in to buy a CD and there was a long wait. After awhile I asked Brandon who was greeting customers if I could schedule an appointment for later. He took charge and filled out a form for me and sent me to the video teller and it was quick and easy. He did a great job."
"It's always so crowded and it takes the tellers forever to get through all the costumers. We went inside and they were even slower. If they have a demand then get more employees or qualified ones that are faster, we cant take 30-40 min every time we go to the bank,specially because there are not that many of these banks around so we have to drive a while to get there and wait even longer."
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