Western Finance

"Very cordial with great customer service."

"The lady has all ways been nice and helpful I would refer them to anyone the lady I spoke to today at the office was amazing, very respectful, very professional"

"I've had a wonderful experience here at Western Finance in Conroe. Great communication and wonderful customer service. I will be using Western Finance in the near future. I will be referring new customers."

"Nora is a very inspiring & caring person.She is always happy & definitely a great customer service representative..l love her character & she is very professional.She is outstanding."

"Absolutely never go here!! I applied for a loan, and was approved. Initially I was supposed to come in during lunch. I was having a hard time breaking away, so the manager called to ask when I would be there so she could take her lunch. I told her to go ahead, and I would take off work a little ear and should be there around 5:20. I showed up around 5:35 as I got stuck in Conroe traffic. When I got to the store the door was locked with a sight that said call for appointments, or curbside service. I called multiple times, there was no answer. I knocked on the door, no answer. I called a few more times, and knocked on the window. Finally I called another location to find out what was going on. The manager at the other location informed me that the person inside of the location I was at felt like they were in danger because I knocked on the door. When the police arrived I explained the situation. Instead of just apologizing, and moving forward she has the police give me a criminal trespass warning!!! I have never been so humiliated in my life. Here I am having an unwanted meeting with the local PD all because someone was scared because I knocked on the door?!?! She also tried to lie to the police when she realized how ignorant she looked, and told them I was trying to rip the door down. I later found out she had somehow made my appointment for 9:20 am the next day. Even after saying I’m taking off work early today she somehow thought I would be there the next morning?? To me it sounds like someone was feeling lazy, and didn’t want to answer there phone in fear of not being able to get off right at 6. Totally unnecessary, and uncalled for. I will be talking to a lawyer tomorrow about opening a lawsuit."