Texas Heritage Bank

"I have been with this bank for over 20years and they have always taken care of me!"

"Not sure how this bank can have 4.7 stars. They are unresponsive. While in the middle of the loan process and needing answers to questions in order to advance the loan, I called three days is a row. Left messages for Chris Harthcock via voicemail twice and once through AA Kim. Still awaiting a call back 5 days later. Not sure I want MY Texas Heritage defined by their poor service. Look for another bank in Fredericksburg."

"When it comes to my money, I want a partner with integrity. I want reliability. I want friendly customer service. Texas Heritage Bank has exceeded my expectations across the board. When I needed to file for PPP during the pandemic, the CEO HIMSELF, personally answered my emails and provided guidance on my application process. THAT. IS. A+ CUSTOMER. SERVICE!!! In a day and age where so much of our world is dominated by technology, it is beyond comforting to walk into my bank and to be greeted by name and to have a bank that answers my phone calls and addresses my concerns. Texas Heritage Bank is more than deserving of this 5 Star Review!"

"An excellent bank, locally owned catering to the needs of small businesses like ours. One of those banks some might call old fashioned in that the staff knows you by name when you come in. If you are looking for a personal relationship with your banker there is no better choice than Texas Heritage."

"This bank has given me run around to cash a cashiers check. There is nothing we can do online. Everything is hard to do with this bank. Ledra Jones was very unprofessional with me and if you would like to bank in this century, please do not bank here. There is no conveniences available. And they are rude!!!"