Petco

"As a new dog mom , I stepped into Petco not knowing what I needed from my shi tzu. I was assisted by a young lady named Dyani. She went above and beyond . She went into detail on all the products I had questions with. You can truly see she loves what she does. Plus, you can tell she loves animals. I'm so glad and happy I decided to go to this store and not another."

"I am starting to see a recent trend at this store that is bothersome. A few weeks ago, they had some Wellness canned food for cats signed on sale by the manufacturer. When I went to pay for it, that price didn't come up. It was full retail price. They immediately started pulling the shelf tags, but at least the store manager at the time was willing to perform a sales override. Today, I attempted to purchase some cat litter that is priced regularly at $21.99, and it was tagged at $17.49 for Petco members (which we are). The shelf tags indicated the price was good through 2/1/2025. So, when I attempted to purchase the litter, I was told the cost was $18.99/bag. Nowhere on the shelf signage did I see $18.99. The sales clerk insisted I was getting the "sale" price and didn't even attempt to check with the store manager. I skipped purchasing the litter and left the store. I think I will take my business to Petsmart on the other side of 183A and probably deal with Chewy online rather than come back to this store. Very frustrating."

"I think the lady that helped me was named Alisha.. she was wonderful! Both ladies that helped us were very friendly and knowledgeable. I had both of my children with me who were thrilled to be there and picking out a little hamster and it was a wonderful experience. The pets all looked very happy and well taken care of. This location will be my new pet store. Thanks so much!"

"We got pleasantly greeted when we walked in and told what items were 50% off. Store was very clean and easy to shop around. And our check out person was very friendly"

"Petco was pretty much the only store that had the specific pet food we needed in stock. I had ordered from a different vendor and told an eta but 4 days after it still had not come. By that time we were about out! Any dog owners will understand it’s not the best idea to just switch over to a different brand without the dog (and subsequently you) having gastric issues. We had not used Petco as they were later coming into the Leander area and we have had dogs for the last 20+ years. I placed an online order for pick up-curbside (if possible) for the following day. They notified me it was ready after the store opened as promised. I had to travel a little bit to get there but that wasn’t a problem. When I arrived I noted quite a bit of foot traffic so was concerned that they might be too busy to bring it out. I called as instructed and a friendly gentleman advised they would be right out. They delivered it right into my trunk and closed it for me I was extremely grateful, and I thought the customer service was excellent. We will buy our dog food here from now on. Thanks Petco!!!"