Thriveworks
345 Cypress Creek Road, Cedar Park, TX 78613
Hours open
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM
Sunday:
8:00 AM - 9:00 PM
Photos
Location & Phone number
345 Cypress Creek Road #102, Cedar Park, TX 78613, United States
About the Business
Thriveworks Counseling & Psychiatry in Cedar Park, Texas is a reputable institution that provides a wide range of mental health services. Located at 345 Cypress Creek Road, Suite 102, this facility offers in-person and online therapy sessions that are covered by insurance for most clients. The team of dedicated professionals at Thriveworks includes therapists, counselors, and psychiatric nurse practitioners who specialize in various areas and can tailor their approach to meet the unique needs of each individual. Services offered include individual, couples, child/teen, and family therapy, as well as medication management for mental health conditions. Clients can expect to receive compassionate and effective care from licensed and verified providers who are committed to helping them navigate life's challenges. Whether you are looking for therapy, counseling, or psychiatry services, Thriveworks has you covered. Don't hesitate to schedule an appointment and take the first step towards building a healthier and happier life.
Reviews
"The billing has been chaotic. They only did 4 of the 10 bills correctly with my insurance. They say they will correct in 24 to 48 hours now saying 15 days. One person said do I have another insurance. One said can my insurance fix it. I literally had to explain that thriveworks does the billing not the insurance company and they still didn't get it. I've been on the phone with them at least 20 hours. Twice as much as the appointments. It's been a horrible experience."
"Love my therapists with Thriveworks. They're great women but overall, Thriveworks will auto draft you without your consent and then say, "But you signed the consent". I didn't sign up for autopay. I am in this problem right now. I pay my statements every week on my own but they double drafted me. Do not leave your card on file! I requested mine to be removed."
"One of the "therapists" violated my patient confidentiality, and another one abandoned me. When I called thrive to discuss these issues, they don't answer their phones 0/10 recommend."
"I am extremely unhappy with the level of communication with Thriveworks. I love my therapist, but it took almost a month for them to pair me with my original therapist even though she notified them that a lot of her patients were switching to this company. I have strep throat and attempted to cancel at least 70 hours before my appointment, and I was completely ignored! I have been charged for a no-show and can’t seem to reach support. I’m also frustrated that I have no way of contacting my therapist directly. Not really a fan of Thriveworks so far. They do not offer half of what my previous platform did, and they seem largely unavailable for troubleshooting issues or cancellations. If I didn’t love and need my therapist, I would ditch this company in a second flat!!!"
"I like customer service and the counselor was decent. She did freak when we missed an apt due to an emergency surgery I had. Just assumed we'd quit which was weird but overall not a bad experience.... until it came to billing. They auto draft your account with no notice and then we ended service over a month ago and we were still having money drafted. Tried calling multiple times and you can't get through to the billing department. Was on hold one time for 1 hour and 30 mins and then their system hung up on me. It's infuriating."
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