Daryl Flood Moving & Storage

"They called me at 8 am for the window of 730-1030. Felipe the driver said he would be here and I got a text saying 45 mins eta it’s the end of the window, no answers, no communication, no delivery. Avoid. Call in and get nothing but prompts for more sales for the company yet no one with answers."

"In my opinion, this is a terrible company. I will never use this company again. We switched from a gas stove to an electric stove. We purchased our new electric stove from Home Depot. Home Depot contracted with Daryl Flood to deliver and install our new stove. The first time the delivery people were rude and did not have a cap with them to cap off the gas line. The delivery people first told me that they did not have the cap because Home Depot did not tell them that they were replacing a gas stove, and they tried to leave the stove in my garage without installing it. Then they lied to me and told me it was my responsibility to get the cap though the Home Depot sale's person told me that the delivery people would have the cap so I refused delivery. The second time, two different delivery people showed up to deliver our new stove, and they were worse than the first delivery people. The second team still did not have a cap. Luckily, I had purchased a cap just in case they showed up for a second time unprepared. The second team lied to me again telling my cap did not fit so I had to climb behind the stove and screw on the cap proving that it did fit. The second team was even ruder than the first."

"Stay away from anything connected to Daryl Flood Logistics. The workers they sent to my house were incompetent to do the one job they were there for. They damaged my plumbing and wiring while they were at it, categorically denied there was any issue, and have so far been indifferent to making it right. As far as their response goes, I've been in touch with their damage claim people. I talked with them for weeks, I gave them everything I have including invoices for repairs on the damage their people caused, pictures, videos, chat transcripts, and haven't heard from them. Nada. Crickets. They haven't lifted a finger."

"We purchased a dish washer from Home Depot who contracts Daryl Flood to deliver for them. When Daryl Flood delivered our dishwasher, my neighbor witnessed the delivery truck hit my vehicle that was parked in front of our house. There were lengthy scratches in two places and fresh paint dangling from my bumper. After being bounced around for weeks between representatives, I finally got in touch with Ronnie who asked if I had a video or a picture of the delivery truck hitting my vehicle. We do not have a habit of standing in front of our house with a camera videoing and or photographing delivery drivers. So, no we do not have a video or a photograph of the incident. I was told that an eye witness was not sufficient evidence to take responsibility for the damage. Daryl Flood feels that they can damage a customer's property and skirt responsibility if there is not video or photographic evidence. I would highly discourage anyone from using a company that cannot take responsibility for their actions. I will be pursuing this further."