The pet stop

"The Pet Stop has the cutest and most lovable pets ! The workers are so nice with letting customers hang out with the dogs for a little while before making a decision. It gives us an opportunity to connect with the dogs before taking them home !"

"The Pet Stop made sure our visit went smoothly! We got to bring our kids back to visit our puppy ! And left with him that same day ! They are the best"

"I purchased a K.C. Cavalier puppy from this location on 1/21. The puppy had light yellow discharge on her nose and I asked the staff about it, they stated it was just from the vaccines she had just received from their vet that same day. I took the puppy to my vet 1/22 and found out that she had an upper respiratory infection and the vet stated that if she was seen by their vet they would have seen that and notified the store of the infection. Through the first 5 days of having the puppy I accrued over $2K in medicines, testing and boarding because her upper respiratory progressed to aspirated pneumonia. Throughout all of the vet visits and fees I submitted everything to the email addressed and text and called the main number they give and no one from management contacted me until 1/26. While they did agree that their staff mislead me, they refused to give any compensation outside of medicines per their contract. It is now 2/13 and I have yet to get a single refund PER CONTRACT and management has not communicated back as to when I will get my refund. I expected there to be some monetary expenses like coccidia with the puppy, but the upper respiratory infection and boarding was way above and beyond. In addition, their communication from staff and management and ownership is absolutely sloppy and minimal. I caution anyone thinking about getting a pet from this store. While we love the puppy, we definitely should have done more research on reviews of this location and should have asked more questions/researched on illnesses before buying the puppy."

"My husband and I had an amazing experience purchasing our first pet together. The staff was incredibly friendly and helpful, allowing us to find the perfect puppy for our family. We definitely plan on returning soon to get another furry friend for our current pet, so that he doesn't have to be an only child."

"The puppies are very cute, that’s undeniable. It was cold and look like a puppy detention center almost. They had a spot to play with the puppies but they don’t post prices so when I inquired about a few…they were way above my comfort zone. I guess that’s why they offer financing. I found the exact mix breed puppy for thousands less on a pet adoption website. THOUSANDS less. Adopt a puppy, save your money."