Pet Supplies Plus Crowley

"So last minute I brought my service dog here to get her nails trimmed our regular lady who normally does my service dogs nails was not at work today at Petco since I travel for work I needed my service dog nails trimmed done at the last minute) didn't catch the girl's name to trim my service dogs nails but my service dog seemed nervous on the grooming table almost fell off the table multiple times ( which it really kind of pissed me off but I was holding my composure and being really nice to the lady) and at one point my service dog got her neck caught in between the leashes holding on the grooming table which did not seem safe due it was up about maybe a good 2 1/3 /3ft high.... my dog kept pulling her paw away and the girl seemed a little bit frustrated then pulling my dog front left leg aggressively.. but my service dogs nails don't even seem like they've been trimmed down enough but the whole time she was standing there talking to my dog but she just seemed like unprofessional didnt care on being compassion and patience to my service dog and not pulling a dog's paw aggressively which I did not like that at all... I mean she did trim her nails but but I get it we came in at the last minute around 1720pm and understand that it was time for y'all to get off at 6:00 you still could have had a little bit more patience with my service dog I think she should have been more patience with my service dog even especially with her being a service dog and will not be bringing my service dog back to this location ever again. I stated multiple times that she was my service dog and she should have acknowledged that she's a service dog and should have treated my dog a little bit better and made sure that she was okay it's sad that I was standing there the whole time and I did not like the way how she was dealing with my service dog"

"There are 3 big box stores available for my pet needs close by. I think the employees could have better attitudes towards customers if they want to keep the doors open. Sadly I have had run into rude employees more than once here! Great deals not so great customer service!"

"The staff has always been friendly and welcoming. It's always clean and well stocked. I wish the self dog grooming spot was enclosed, my dog hates getting bathed and it worries me she'd try to escape."

"When this location first opened it was great. Now customer service has dropped to almost nothing. Requested help with crickets and was told someone would be with us in just a min. No problem, we went to wait with the crickets. Almost a half hour later and still no help. Went to the front and cashiers were too involved in their own conversation to even acknowledge that I was there. Sad but will take my buisness elsewhere in the future."

"Bosco goes to see Rachel every 4-6 weeks. She does an outstanding job grooming him. I can definately tell she takes extreme pride and love in her work with Bosco. Thank you so much Rachel for taking such wonderful care of him."