Primrose School of Carol Stream 1271 North County Farm Road, Carol Stream, IL 60188

"Very disappointed in the leadership at Primrose. The owner Vibhuti Vaghani will write a rebuttal or try to take down this review. There is a record of our children attending Primrose for over 2 years. We communicated our concerns directly with Ms. Vaghani and would never write a review like this if we felt she trying to work with us. The teachers and Mrs. Mims are amazing. Our children learned so much. The curriculum is excellent. However, it appears to be about money for the owners and the teachers are not supported. We witnessed the lack of support first hand from basic maintenance requests taking forever to be addressed and the leadership not supporting the teachers when they asked for help with a student safety situation in class. The office staff was dishonest with us on 2 separate occasions. We loved the teachers and everything that went on in the classrooms, but the leadership made it a poor experience. Be very careful when considering Primrose Carol Stream. Update 6/25/23 The Primrose Leadership asked us to take down this review. We will acknowledge a successful resolution to our concerns. After several emails to the owner, posting this review, and contacting corporate, we received a call from Mrs. Vaghani and were able to resolve everything. We are thankful to have the issues addressed and appreciate the closure. The Leadership Team was reflective and this can be a growing and learning opportunity for the benefit of the teachers & children they support."

"This is my daughter's first experience going to School. We started her part time with Primrose in Early Preschool class. We saw a huge growth and positive change in her and enrolled her full time since past couple months now. She absolutely loves it there, enjoys her activities and meals. Her teachers Mrs. C, Ms. Salazar, Ms. Sosa and Ms. Perez are all great and very caring. The staff at school is also very welcoming and always very warm towards parents and kids. Overall, my daughter's first school experience has been successful with her loving it and missing school on days off :)"

"My son has been home with me for almost two years due to the pandemic, when he arrived at Primrose he was almost non-verbal and we were concerned about possible delays. After two months of attending Primrose he had progressed leaps and bounds! His care team is so impressed with his progress, and I attribute it to the staff and students at Primrose. We have all noticed the changes and I am forever grateful. There are a few reasons why I love this school, one being the cleanliness! My son was briefly at another daycare and he was sick continuously even including hospitalization. At Primrose he may get occasional sniffles as young children will but nothing like before and that is because of their health and safety protocols which are impressive. The staff cares and it shows, the children are happy and the parents feel good about leaving our precious cargo in their care."

"Our son has attended Primrose for close to a year and we absolutely love it! The administration team is extremely helpful and the teachers are just amazing. Our son is thriving in the caring, supportive and educational environment the staff cultivates. We also have been uncovering some allergies over the past few months, which the nutrition staff has been very helpful and accommodating with the entire process. Your kiddos will love it here!"

"My son has been going to Primrose School of Carol Stream since May this year and he is now in Early Preschool classroom. The teachers and school staff are super nice, they all know my son's name. The school is an amazing place. My son does a lot things that he does not at home, in a good way! We can see he is learning new things everyday. My son enjoys so much. He hugs and kisses the teachers every day - and I think this tells everything. The only suggestion I would have is more outdoor activities even in the cold season."