Best Western Airport Inn

"Excellent hotel with wonderful service. And very affordable. Mr. Hiren Patel, the general manager of the hotel, was very kind and helpful; he did a wonderful work keeping the hotel in the best possible way. I was recognized as a choice hotels elite member; they gave me points and a couple of bottles of water. The room was very comfortable and clean. Bathroom was also very clean. The heater was new and clean; it didn't make any noise! The breakfast was very complete. Location is very convenient and safe. One block from the mall, and near the freeway. There are several restaurants nearby. My wife and I enjoyed our stay and are planning to come back soon."

"The positive reviews are 100% FAKE. The place is a dive. I checked in, stayed in the room 10 minutes and left. Dingy. Smelly. Stained wallpaper on the second level hallway. About 1/3rd of the acrylic room number signs are broken and the room number is written in marker on the wall. LOL. I didn't see bed bugs but I had ZERO confidence I wouldn't wake up infected. Do not believe the positive reviews. FAKE FAKE FAKE."

"Read some of the reviews and was very apprehensive about staying here. It was a very nice clean hotel. We stayed Saturday night the 16th. Breakfast was good. Scrambled eggs, sausage, waffles, biscuits and gravy, assorted bread and sweet rolls, coffee, orange and cranberry juice. Staff was nice. Would stay there again!"

"Apparently it doesn’t matter if you sleep tight: the bed bugs will still bite. I spent three nights at this hotel and couldn’t be more excited to leave this place. The entire hotel was very dingy, water spots everywhere, bathtubs wouldn’t drain properly, but worst of all: bed bugs. Having only spent a few hours in my room the first night, I awoke the next morning not really noticing anything immediately wrong except a few bug bites. I wrote it off as possibly ants I might have gotten into the previous day. It wasn’t until my second evening in the hotel that I pulled the sheets back and noticed a significant grouping of bed bugs. The hotel was booked for the evening, so they couldn’t do anything about changing my rooms, but they offered to change my sheets to try to solve the problem. I was unable to change rooms until the next morning around 11:00 am due to them not having a clean room ready for me to move into. Upon asking the hotel to pay for my laundry to hopefully kill any residual bed begs, I was told I could use the guest laundry at my own expense. After pushing the issue, I was told, “I can give you four quarters.” The guest drier cost $1.50. What a joke. The manager did eventually allow me to put my clothes in a bag and use the hotel’s drier at no cost. There is no way I could recommend this hotel to anyone."