The UPS Store
1474 West Price Road, Brownsville, TX 78520
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
The UPS Store at 1474 West Price Road in Brownsville, Texas, is a one-stop shop for all your shipping, printing, and business service needs. Whether you need to send a package, print documents, or purchase office supplies, our friendly staff is here to help. With convenient hours and a wide range of services, The UPS Store is your go-to destination for all things finance and store-related in Brownsville.
Reviews
"They never answer the phone. The customer service 800 number never routes you to an actual representative, Tracking links show multiple delivery estimates. They lost my phone months ago as it was shipped, to the T-mobile wearhouse. In order to verify my account for delivery changes, it asks me to provide information on family members I have not associated with since I was a child. That makes no sense. Cannot send an email to support, because it won't work either."
"I can not believe this place is still open, the staff is very rude and they never answer their phone I've called about a dozen times and it just sends it goes straight to voice-mail I wish there was a different UPS store here in Brownville."
"The worst customer service...i don't think there's another business in Brownsville with lower rating...this business hasn't changed nor it cares about their customers feedback... I called even though I could see in reviews what other customers say and it's true they don't answer phone I walk in store and everyone was chatty chatty not one concern about the phone"
"Unfortunately, I had to ship an item at this UPS location, and will be permanently switching to USPS due to the rude employees here. (Seems to be a reoccurring issue) Employee that assisted with my mail drop-off lacked customer service skills and was visibly angry when I asked a question. All in all, my question was not answered, this brilliant employee shook their head in front of me, and then thanked me. No sir, thank YOU for the amazing customer service. NOT! Hopefully this does not occur to most UPS customers."
"I always get my packages without an issue. A package was delivered on Friday to the ups office but i still have not received any confirmation to go pick up my package. I emailed and hope to receive an answer back. Sadly, when I have a question that I would like to ask or verify something they never answer the phone!..dont ever expect them to lol just get in your car and go the store because calling is a waste of time..but the attendants are always very polite."
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