Mansfield Driving Academy

"Pay attention parents!!!!! If I could give this driving school a negative I would. Signing up for drive time with this school is beyond frustrating. My kid has been enrolled here since July 2023, it’s already end of November and she has yet to get a slot for driving time. Think about this very carefully before you commit to this school — you can only schedule an hour drive time every 14 days.. that won’t be an issue if you can actually schedule a drive time.. it’s been 4 MONTHS and we have not been able to schedule a single hour. Seriously, I demand my money back!!!! No one, absolutely NO ONE can even get back with us to address this issue. FIX THIS!!! It’s been 5 months now and still nothing. DO NOT PAY ATTENTION TO THOSE 5 STAR REVIEWS — that’s how I picked them in the first place. Very misleading and dishonest. Ok so this is an update to be fair to the school. It’s been 7 months after and my daughter finally got 3 sessions down which is equivalent to 6 hours. 8 more to go and that means 4 sessions. And if you are busy and your kid is busy good luck making the “available” schedule work. Mind you it had been a royal pain to schedule the lessons. You either have to be the luckiest person to snag a session when you check or you just have to check EVERYDAY atleast 4x a day. That’s how I was able to get 3 sessions. CHECK EVERYDAY ATLEAST 4X A DAY. Every parent should have the time to do that—NOT."

"Definitely a mixed bag. Our older son went through the in-person drive times three years ago and it was great. Our younger one is doing it now (Winter 2024) and it's been awful finding times. As others have noted, they release times for driving at 4:30 p.m. on Wednesdays and I've literally seen them snatched up in seconds. It's not a good system, it's hard to get times and you can see there's no responses from the school to these reviews. When he can get drive times, the driving instructors are outstanding. They just clearly have accepted too many students without the staffing to teach all the students coming to them. It's not a good way to run a business in my mind."

"Gave 2 stars because it's impossible to register for drive time. Knowing it was difficult to get a time slot, I login 10 minutes prior to 4:30. Like everyone else, refreshing over and over until 4:30. When the sessions were available, I quickly picked the first, but it was no longer available when I confirmed....the process took about 2-3 seconds. You have a better chance of winning a scratch off lottery ticket than getting a time slot to drive!"

"The first part of the school seemed ok except my daughter did not get a chance to do the practice driving on their computer because it wasn't working when she was attending the class. The part that has been beyond frustrating is the lack of opportunity for drive times. Times are uploaded to their website calendar at 4:30. I sit and refresh my compter for at least 10 minutes. When the times appear, they are either gone in an istant or I am able to select a time, then click next to register and the time is gone. The whole process takes literally less than 2 seconds. I have been trying to get times for 6 months and I have gotten 1 through the Wednesday drop and 2 through cancelations. That is out of at least 12-15 attempts (or more). My son attended the school a few years back and this was not a problem. I do not reccommend this school unless they can get several more instructors."