The UPS Store

"As the director of a starting non profit, we have relied on the Canyon UPS store for many of our brochures, client flyers, and various other print items. They were very helpful and have made us look so professional! When it came time to create our door signs (the sticker kind with our logo) I turned to them. They did not disappoint. They first created a temporary laminated sign while we worked out logistics and then were able to print our official door sticker - and it’s not an easy logo! Feeling apprehensive about putting it on ourselves, I asked if they could and the owner said they do offer that service as well, and he did a beautiful job!"

"This UPS location had a recent change in ownership and none of these bad reviews apply anymore. I have experienced consistent friendly and professional customer service from every employee here. It's run by a family now and they couldn't be kinder people. Highly recommend for any shipping or printing. They deserve a 5 star review average."

"The Canyon UPS store is great! The staff is friendly and always helpful. I do know there are frustrating situations at times but that’s not always the local owners fault. Lots of decisions are made at the corporate level (as in most big companies) and it leaves the owners’ hands tied. I’ve seen some pretty negative comments; let’s give a little grace to our fellow humans - we all need it…DAILY!"

"They charged a dollar $1 on top of their own prepaid shipping label that was already paid for around 5 dollar, because "they have to print it out." Straight up condescending attitude from the employee when I said it's too much. It's either the employee's mistake or this corporate greed getting out of control."

"This is more of a review for UPS as a whole not just canyon UPS. I ordered a simple pair of shoes and I put in my CORRECT address, and ups just decided to use my old apartment address from over 2 years ago. I in no way out this address in myself and the website says I entered my correct address and it chose this old old address as my default address. I went to go change it and it only let me change one aspect of the address such as the street OR the number, when I needed to change both. Called the canyon UPS and they told me there was nothing they could do and they gave me a number for the Amarillo distribution center. I called this number and it was some company trying to sell me a medical alert band???? Called UPS 5x to finally talk to a representative that told me there was nothing they could do. So I asked them how I am supposed to get my package and they said the only thing I can do is try to contact the website I bought my package from. Called that company and it was easily changed within seconds. So very frustrating."