Lily's Nails & Spa

"I love LiLy’s Nails Spa. Steven and Helen amazing. i’m always happy and everyone super nice. I won’t go anywhere else. Always happy with my manicures and pedicures. Highly recomment"

"I walked in at 945 this morning and most of the waiting area was full. They asked me what I wanted and I answered, a spa pedi and a full set. They told me to pick my color and sit and wait. I waited over an hour and a half to be put in a chair. The technician didn't ask me what type of pedicure I wanted, just started doing the basic. I wanted the paraffin, the massage, the whole nine yards. She never asked so I just let her do it, hoping she would bring out the lotion and scrub and wax after my toes were done. She did not. She then sent me to her nail station, and started my full set. I have a huge banquet coming up, a work function that is in one of the fancier gaylord properties. She started the tips, glued a broken tip to one of my fingers, then asked what shape. I told her almond. She started cutting and acrylic-ing, and put the paint on them. More people have come in and been turned away due to the long wait, and she sped thru my service to get to the others waiting. The sides of my almond nails had sanded acrylic stuck to some of them and big blobs of acrylic under my nails. Multiple nails are different lengths and thickness. I then was told to was my hands, she moved my personal affects(purse and credit card) and put another woman in my seat. I then went to pay, and she charged me extra (which wasn't discussed) for the almod shape. She did such a fast and subpar job I left her a terrible tip. Normally I tip my nail techs 20.00 per service rendered if they do a great job. I will not be returning."

"I am very sad and disgusted by the service here. My mother and I went to get our acrylic nails off and do dip. They took us quickly which was nice, but we did feel rushed. We told them we wanted the pearl glaze on our nails and the tech said ok. After our nails toes were done my mom asked if that was the pearl and I said no. We asked the techs and they then said they do not carry it. This wasnt the bad part. When taking our acrylics off they did not soak them. Instead they used nail clippers and then an unused acrylic nail and placed it between our nail and the fake ones we had. It was painful and they ruined our real nails. Several times I was asked where I went to get my nails done previously and was asked twice why I didnt like them. My nails had hang nails on them leftover from them with the tools they used and the dip had bubbles. To make matters worse we noticed some tools were not cleaned prior to using them on others. I have been here before and have never been treated like this before. I was very uncomfortable with how I was treated today and I will not be back. I did not know what to say. I thanked them and left. I love supporting local, but it makes me sad that I can no longer support them."

"Gave this place two attempts, and this place is horrible! Went with friends yesterday and had an appointment. Specifically said when I called we wanted to stay together…. Didn’t happen! Our appointment was started WAY late and by the time they started our pedicures the water was cold. Never asked what style of pedicures we wanted until I spoke up and that made the women doing one of my friends services mad and frustrated. Our manicures were basically cold water, cutting the nails and painting! I spoke up twice about a toe nail not being cut and was ignored by my lady. During my manicure she and the male were having a heated discussion that made me uncomfortable and just wanting to leave. Don’t have all the colors they say they offer. We were not the only people told to pick different colors. When we sat and waiting for our last friend to finish hers we all found spots on our nails unpainted. Then today I found two of my nails cracked and peeling up both have broken off now. Nothing will ever make us come back here. This was suppose to have been a nice fun relaxing girls day after an unexpected death but turned into a disappointment."

"Is my favorite place to get my mom and my nils done. Jeff lives the pedicures and so does dad. I have no complaints on my pedicures either."