Red Wing - New Lenox, IL

"Kyle was super helpful! I didn't even know they did boot repair. I have a pair of ariats that I literally walked the souls off of but couldn't come to part ways with them and Kyle went above and beyond to help out. Very reasonable price for the amount of work that he has to do to them. When I go to pick those up I'll actually probably be walking out with another pair of new ones. Update.... Just picked up my boots that were beyond repair in my eyes. Not only were they done way faster than promised but he did an awesome job! Not a lot of craftsman around anymore that can pull off what Kyle did! I'm definitely a loyal customer for life! THANK YOU KYLE!"

"Tim at Red Wing in New Lenox was extremely helpful and patient with me. He knew what I was looking for and allowed me try on a bunch of pairs until I found the right one. He was also helpful in describing to me what steps I need to take to care for my boots. Definitely going to be a return customer!"

"i called ahead and explained my situation how I would most likely just be looking to get my feet scanned because I had a special stipulation on the type of boot I needed to buy for work. i was told that they can help me out with a scan of my feet I came in with the intention that I'd buy a pair of boots if something was there for me. i came in and Jim took care of me. good guy, didn't mind helping me. he helped me pinpoint what I'd been doing wrong with my shoe purchasing habits with the scan he let me do on their machine. in the end, because of the stipulation I needed on my work boot, paired with my feets needs, there wasn't a pair there for me. i appreciate that he was willing to put me as a customer first and my money second. there were no boots there for my specific needs and he was up front about it. I think this equates to stellar customer service / business ethics. if I ever have any needs that this store can fulfill I will come back. i didn't buy anything but the way I got taken care of is enough for me to spread the word about the place. definitely stop in if you're thinking about it"

"This place is great! Tim was fantastic and took the time to work with me on a pair of boots I bought that weren't working for me when he didn't have to. He measured my feet using the 3D mapping and pressure tool to give me the best fitting boot and insert possible. They earned a lifetime customer today. Thanks, Tim!"

"Great place. The salesman was a pro. 3D hraphed my feet then tested how much pressure is on what spots on the bottoms of my feet. This testing took seconds. Then the insoles were fitted based off the pressure test. Place was spotless and parking was good. I have a perfect fitting pair of boots now. After trying the blue collar store which was a disaster... this place was worth the drive. Ill be back for my next pair!"