Tom & Jerry's Restaurant featuring Catering by Diann

"I just had my first negative experience at Tom and Jerry's. I eat here almost every day because I like to patronize local establishments, but this might enough to scare me away for good. I am carnivore, so there are few places where I can order just meat and feel like I got my money's worth. This was one of them. I would pay 8.79 after tax a couple days a week to get a gyro with no pita or toppings—so just the meat—and it actually filled me up. When I needed to pack food for the next day, I would order extra meat for an extra 4.50, and I always got a second container with more meat in it. Today, I ordered my usual with the extra meat, was charged over $13, and given exactly the same amount of meat as I usually get from a single meat order. No second container, and the single container was not even particularly full. I assumed it was just a mistake and went in to ask the staff for the rest of my order. They turned me away, saying the single container I usually pay 8.79 for (that's not even super full) was the double meat order. The manager (I don't know his name but he looked Nigerian) insisted and actually laughed at me when I asked about it. He insisted I had not been getting that much with a single order when I definitely have. I felt demeaned by the way he handled the situation, and now I'm afraid he's going to instruct the kitchen staff to put less meat in the containers (I saw him talking to them). I may give it one more shot, but this is the only thing on the menu I can safely eat on my diet, and if the meat volume per order lessens I will have no reason to come back. I used to bring out-of-town friends here, but from this point on I will no longer be a regular customer of Tom and Jerry's. For all the carnivore's out there: go to Culvers. They only charge 1.80 per patty so you can get a proper amount of food."

"Tom & Jerry’s is a fantastic restaurant. The atmosphere is on point. The staff were super friendly and the place was very clean. However, the fries and chicken tenders were bland. I do love and recommend their gyro, philly steak, and avalanches."

"They make a great Italian beef and I always look forward to the stuffed pepper soup. Also a great place for a Chicago style hot dog and their gyros is the best around. Very friendly and quick service."

"The service was absolutely amazing, friendly staff and a reasonable wait time. I got the 1/2 lb bacon cheeseburger and Italian beef and both were amazing! Definitely a spot to check out for anyone stopping in or coming through the DeKalb/Sycamore area!"