Giannini's Auto Service

"Took two vehicles in two separate times for the first time to Giannini's for check engine light and other issues. It will be my last. They racked up many diagnostic and unreal service fees plus credit card service charge of 1.5% totalling $3300. Unfortunately, the check engine light is still on in both cars and my issues are not fixed. Watch out for their Air Induction Test they run on every vehicle comes in for $300. It's absolutely useless. Their diagnostic tests are more of a joke than reality. They couldn't even tell where and what the problem is. Complete rip-off in my case."

"I feel very comfortable and confident with Giannini's Auto Service. Debbie and Don are friendly and helpful. Thank you for servicing my automobile."

"BEWARE "SUGGESTED" ADD ONS. Took my car in for an inspection right as they opened. They told me it would be a few hours and they'd call me to pick it up. However not hearing from them all day I decided to call and they told me that it would be ready 15 to 30 minutes before they close for the day. No a big deal I just anticipated having my car for the later part of the day so some communication would've been helpful. When I went to pick my car up they suggested that I get an oil change even though I still have 4,000 miles left and got it changed 3 weeks ago. They also said I should consider a front dif flush, transfer case flush, and radiator flush. All of these things have already been taking care of within the last month so it really isn't necessarily despite what they told me. They also missed a coolant leak during their inspection. It's a pretty noticeable leak as you can smell it burning when the car is running and can see the hose where it's leaking from right near the reservoir. Overall had an okay experience. I would've appreciated a phone call to let me know my car was going to take all day instead of a few hours. Just beware of their suggested add ons, they weren't needed at all for me so I'm really not sure why they were suggested."

"Giannini’s keeps my 17 year old Chrysler Town & Country running like a Champ & they’re a pleasure doing business with!"

"Great customer service!!! I needed a hitch installed ASAP and missed my original appointment with another mechanic. They had a cancellation and were able to squeeze me in last minute at around 1 pm and return my car the same day. Mrs. Giannini (I didn’t catch her name) was wonderful and Don came out of the garage while I was there to introduce himself and walk me through the process. Friendliest mechanics I’ve ever met. Don followed up with me a few days later to make sure I was satisfied with the work. Price was very reasonable as well. I will definitely return to them for future car work/issues. 10/10 would recommend"