Asurion
10720 West Sam Houston Parkway North, Houston, TX 77064
Hours open
Monday:
6:30 AM - 11:00 PM
Tuesday:
6:30 AM - 11:00 PM
Wednesday:
6:30 AM - 11:00 PM
Thursday:
6:30 AM - 11:00 PM
Friday:
6:30 AM - 11:00 PM
Saturday:
6:30 AM - 10:00 PM
Sunday:
6:30 AM - 10:00 PM
Photos
Location & Phone number
10720 W Sam Houston Pkwy N, Houston, TX 77064, United States
About the Business

Asurion is an insurance agency located at 10720 West Sam Houston Parkway North in Houston, Texas, United States. Whether you have a protection plan or not, Asurion will quickly fix your broken tech. With over 700 stores nationwide, you can easily book a repair time that fits your schedule. From screen repairs to device protection plans, Asurion offers a wide range of services to keep your tech in top shape. For just $34.99 a month, you can get peace of mind with Asurion Appliance ™, providing support for your most essential devices. With expert tech support, an easy-to-use app, and coverage for all your devices and appliances, Asurion has got you covered. Visit a store, make an appointment, or have a technician come to you for fast and reliable repairs. Choose Asurion for quality service and protection for all your tech needs.
Reviews
"The only good thing I can say about the service is that they sent a delivery person out the same day to bring me a new phone/actually refurbished, not new, and help set it up, but when I receive the device and the person was trying to set it up. He told me that the phone was defective. Provided me with a refurbished defective device that wouldn’t even turn on and then required me use my credit so that they could guarantee, I would send the replacement back. They would not allow the person they sent the phone out with to actually take it back with him. I asked to just have my phone fixed and they insisted on using another refurbished replacement. Definitely not happy with my service."
"Chrissy was amazing. She was able to come way earlier than the appointment time which really helped me out. She explained what she was doing along the way and she made sure everything was set up properly. She's very sweet and very friendly"
"BE CONSIDERATE OF THE TRUCK DRIVERS WHO ARE IN THE FIELD. TRUCKERS ARE NEVER CONSIDERED AS FIRST RESPONDERS BUT YOU ALL WANT YOUR PRODUCT DELIVERED AT ALL COST. My original phone was being replaced for damages. Didn't want to wait 3-5 days for snail mail. When replacement phone was delivered to address, my original phone completely shuts down while im in another state heading back. No service at all. Give the customer the option/opportunity to turn/switch off old phone at their convenience. Here's an idea... Bring the device to the customers location no matter where they are. Even by Drone. And make it so the Customer is ready to switch service over to the new device when its in that Customers physical hands! Nearly every person in trucking operates their business on the phone. TRUCK DRIVERS MATTER MORE!"
"The first time I called to make the claim the person did not ask me about damage on the back of the device which would've made the whole process much quicker. Nor did they tell me about the option of taking the device to a local repair shop. The technician who did show up with my replacement device was excellent. Very helpful."
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