Direct Auto Insurance

1300 South Cage Boulevard, Pharr, TX 78577

● Closed

4.1 9

Hours open

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Hours open

Monday:

9:00 AM - 6:00 PM

Tuesday:

9:00 AM - 6:00 PM

Wednesday:

9:00 AM - 6:00 PM

Thursday:

9:00 AM - 6:00 PM

Friday:

9:00 AM - 6:00 PM

Saturday:

10:00 AM - 4:00 PM

Sunday:

Closed

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Location & Phone number

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1300 S Cage Blvd Ste. C, Pharr, TX 78577, United States

956-904-5985

local.directauto.com

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About the Business

Direct Auto Insurance is an insurance agency located at 1300 South Cage Boulevard in Pharr, Texas. We specialize in providing affordable and reliable insurance coverage for all your auto insurance needs. Our experienced agents are dedicated to helping you find the best policy that fits your budget and provides the protection you need on the road. Whether you are looking for basic liability coverage or comprehensive insurance, we are here to assist you every step of the way. Contact us today to get a quote and see how we can help you drive with peace of mind.

Reviews

Lizbeydy Guillen:

"I called around 11pm-12 am requesting roadside assistance. I tried to speak to someone for the longest time in spanish and no response. why do u have a spanish option if no one its gonna help. So I had no option by use the English language. Finally i get to speak with someone and The person that was taking my informacion was rude. Asking for specific address ( i understand , it's for better service) so am explaining myself that my husband its literally on the highway so, he kinda knows where he is but it was really dark, and hard to provide with exact location. So, this person keeps being rude saying " I don't know what are you taking about, " "just give Me the address " also , she was just like deep breathing ,and yawning ,like she was tired of me . Finally she trasfer my call to roadside assistant. And finally, my call was done. 30 mnts passed , I called again to ask about the status of my request and as per the assistant " they can't find a provider that can help me " . Another 30 mts passed ,called again and same thing. At this point, my husband calls me his already tired and stressed out and also, police is stopping by . Of course since it's really dark, it's late, and it's a dangerous spot he couldn't be there, so police was parked there with him waiting for him to move and asking him questions like "how long is the insurance gonna take " " u can't be here", it's dangerous " etc. 2 hrs and 45 mnts passed, and roadside assistance never arrived . Police end up helping my husband taking him to the gas station, come back , and guess what, not only he had no gas, now no battery, since he was with the blinkers on for so long. He end up calling a friend to help and arrived home really late. Worst thing could've happened to him, waiting there for so long. Not only that, I called following day to complain and the manager of the roadside assistance said to me " am so sorry, call your insurance ". My insurance said sorry complain to roadside assistant. I understand the service pertains to third parties but still. I hope I get some type compensation or something , because I am paying almost 300 dlls monthly for a service that I suppose to get right away ."

1 year ago

Karina Aguilar:

"The girls there are amazing! They will get you an awesome service along with great prices for your vehicles."

almost 3 years ago

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