Homestyle Auto Services

"If I could give zero stars I would.....worst customer service ever. I wanted my tires patched, and they plugged them. Not only did they not do what I had asked, and charged me for it. Guess how long it took them to do it. Over 10 hours. Dropped it off the day prior and they kept it til close asked to bring back the next day at 9. Brought it back at 9, was told it would be done at 1245, 130 rolls around, so i call them, they said it was ready. So I go up there and it's plugged in, WHAT! I specifically said to "patch them up" I can plug them myself, So I had to pay for something that takes 5 minutes, that I could do myself, and yet they had it for 10 hours. Never will I go there ever again."

"Used to go here for years but business now has a new ownership. Under new ownership I took my car for an oil change and tire rotation. To my surprise, they also gave me an alignment without request nor notification, making my oil change expense more than triple what it should've been. This is a shady business practice in the mechanic industry and I refuse to go back. Previous owner was extremely transparent and communicative on repairs and issues on your vehicle. This is a shame."

"Having reliable AC in your vehicle is not only a comfort, but a necessity. For years, we had taken my SUV to other mechanics…even a dealership…and was met with the same result. It would run fine for a few weeks, then blazing hot air would be hitting our faces. When we took the car to Homestyle Auto, a two-year-old AC problem was solved IMMEDIATELY. It was mind blowing. The time and care that the Homestyle Auto team took to ensure that my AC was repaired correctly the first time spoke volumes to me. We’ve been pleased ever since. I would highly recommend Homestyle Auto Service above any shops in the St. Louis area!"

"I was at the auto shop at 8 am to drop off my SUV for a scheduled repair for a noise in the exhaust.   The shop was still closed and did not open till 8:20 when a mechanic arrived, who knew nothing of my appointment.  The shop closed at 5 pm and when I called at four, I was told that they were just getting to the car and would call me and let me know what was wrong with the car and give me a price.  I told them I was not happy that they were just getting to the car and that I would be there in about 20 minutes to pick up the car.   When I arrived there, I was told that the car would need a catalytic converter and muffler.  I disagreed with this and wished to take the car and go but was told I would need to pay a $100 diagnostic fee to get the car keys.  There was never any mention of a diagnostic fee and I had signed no documents.  I will never go back."

"The business recently changed owners and the service has quickly gone downhill. The price of an oil change there has more than doubled in the span of six months. I'd been a loyal customer for years until a couple of months ago when they tried to overcharge my girlfriend for work they did on her vehicle, and it turns out that they missed the actual problem completely. It could've been catastrophic if her front axle had failed on the highway. Don't waste your money with them."