Kunes Chrysler Dodge Jeep Ram of Oregon

"I would not recommend this dealership to anyone. Mike and Kayla where the ones that I delt with and they were not professional. They screwed up on a vehicle that I was looking at and said they would make it right with me but they wanted to change me 5000 markup on a vehicle that was not comparable with the one I originally went to see. I had set up a time to go look at it because it was over a 2 hour drive. When I spoke to her on the phone she said they would let me know if it was sold, which I didn't find out until I got there that it was in fact sold the night before. To make the cherry on top Kayla had text me the morning of the appointment saying she was looking forward to seeing me. Not once did she mention that the vehicle was sold. Please stay way from this dealership!!!"

"Very unprofessional! We called on a vehicle to check availability. They said they did so we setup a time to go look because it was a 2 hr drive away. The morning of our appointment we received a text message confirming our appointment. We drive all the way there to be told the vehicle was SOLD the night before. Poor professional service. Tried to sell us a different vehicle at over $5,000 mark up. Only offered to pay for our gas. Strongly recommend going somewhere else."

"Wish I could give 0 stars. Poor service. Poor communication. Had our truck in the shop from August 2023 to January 2024. It came home to us after we denied having it fixed by them since it was nothing but games from the start. Took 3 months for them to contact the warranty. Went in circles with everyone. No one wanted to provide written information on everything they did for a diagnosis testing. Tried to quote us $12,000 to fix it and 2 weeks later it was going to be $17,000. Truck is now in worse shape than it was and got sent back to us with absolutely no oil in it, when it had an oil change done less than 2 weeks before it was sent in. Hope they get it together or they will be hearing from the BBB. Terrible service. Go somewhere else and save yourself the headache."

"Mike Carter is a gem! He does his job with the utmost integrity and honesty! We just recently had to purchase two new cars, which felt financially painful, but Mike made the experience a breeze! He worked with our budget and made it all work! 10/10 recommend Mike! Thank you!!"

"Hands down best car buying experience I’ve ever had. Salesman Mike Carter did an absolute amazing job, amazing customer service. I drove 4 hours to buy my truck and ended up getting a flat on the way, and Mike sent Emily to help us with out spare. The service you get from this dealership is unmatched absolute best place to buy a car. I would recommend them to anybody!"