HEART Certified Auto Care - Northbrook

"Heart Auto quoted significantly less for my recent expensive complex repair than the service group at the Honda dealership. As soon as they were able to get the necessary parts they completed the repair quickly. They explained everything well and kept me well informed along the way."

"My Lexus was having issues and they were easily and thoughtfully resolved by Armando and his team at Heart, Northbrook. Then my Porsche had an issue that the dealership wanted several days+arms/legs in order to resolve. Armando and his crew hooked me up in a day at fraction of the cost! Local dealerships should be worried. This place is the REAL DEAL. I’ll be seeing these guys for my vehicle needs from here on out!"

"My car has been serviced here twice, and I recommend them. They are very thorough with each visit. I come in for an oil change, but in addition to the oil change, they also check several other things (air filter, coolant, etc.) to make sure that my car is in perfect running condition. The staff is friendly, efficient and helpful. The facility is clean and large with a very comfortable waiting area. I will definitely continue to bring my car here."

"This is a seriously great place! I scheduled an appointment after reading the reviews on here and had an even better experience than I was expecting. Armando and the team made me feel really well-taken care of and it seemed like my thoughts and concerns were important to them in determining what kind of work was needed to be done. I had a specific request and they accommodated that with no hesitation. Additionally, as someone who doesn't have much knowledge of car repair or how cars work, Armando showed me what and why my car needed. Almost every step of the appointment (initial meeting, deciding on what work was needed and why, post-repair and handing back of keys) was completed with me feeling confident that my car was in the hands of skilled and considerate folk. The costs were also laid out in an honest way. I haven't felt so stress-free about car repairs as I had that appointment at HEART, and it was a great first impression. And not as important, but still nice, were the free beverages and popcorn for folks waiting on their cars. You'll feel well-taken care of here."

"Had my first visit few days ago for a Q7 oil change. Everything went well. Online appointment was easy to make and they text you make sure they are expecting you. Customer area was nice and clean with kids area. Staff were very friendly. Job done in timely manner and very reasonable price. And they gave honest and good recommendations on other services."