Discount Tire 2341 West Algonquin Road, Algonquin, IL 60102

"Your staff replaced the wrong tire on my vehicle on 12/26. I made an appointment for a driver side front replacement, and your staff seems to have instead replaced one that was essentially brand new, instead of replacing the correct/worn one. I’ve contacted corporate, and will not be returning to this location. Instead of trying to upsell your customers, you should focus on performing the service your customers pay for correctly. I found this out when rotating my tires this week and insist you (the customer) do a check after any services performed here."

"Wish they had a negative star selection. Warning everyone to stay away from this Tire shop. I brought my car in Tuesday afternoon for a rotation and flat repair. They fixed the flat and rotated the tires. However they didn't torque down the lug nuts on the repaired tire. It was making noise all the way home when coasting or driving slowly. I thought a brake pad was dragging. When I went to check the brakes I found the passenger side front tire lug nuts were all finger tight. A wrench never touched them. Pretty freaking scary for a tire shop to forget to torque down the lug nuts on the car and let the customer drive off thinking "they would never forget something simple and life threatening as that would they??" Needless to say, never bring your car here, go out of your way to a different discount tire location. Can't trust them with the basics."

"Fantastic business! Professional and friendly staff. Went in for an air fill up and found out there were 2 nails in my tire. Luckily the tires were under warranty so they fixed it without question. Phenomenal service and would highly recommended."

"(Writing for my friend Shelley) Had a fabulous experience at Discount Tire in Algonquin on Thursday 17Nov. I discovered a nail in my tire when leaving tennis and drove to this location because my friend suggested it. They repaired my tire in less than an hour and was shocked to hear that it was free of charge!! Tim was wonderful to work with. I will definitely return to Discount Tire for future repairs. Thank you!!"

"Service was mid. However, they’re under construction so the waiting room is outside. It’s cold af out right now. They called me to confirm my appointment yesterday and said nothing about this so I could be prepared and dress for the weather. Totally unprofessional and careless on their part. Won’t be coming back here."