Zacatacos

"Asked for a taco dinner tongue and steak and was told only sell in pairs..Menu says that same price for both dinners. In the end they put 3 tacos in box . Burnt steak. Definitely will not be coming here again. The one on cermak keeps up winning."

"Saw a homeless man sitting inside so I gave him $10 and he got himself a taco. Food was good though!"

"They will tell you 5-10 min over the phone , when you get there is 15-20 min wait. No apologies or anything, if you order tacos you’ll get a bunch of onions very little meat. The meat is cooked better during the day then if you go in the afternoon/night. Awful customer service, and very poor behavior from staff , you can see a lot of cross contamination going on. Staff should not clean while cooking."

"They always make mistakes. Never recognize or apologize for their mistakes. In the past it’s simple mistakes we can let slide: like being charged for lime and no lime is included. Or asking for a plain taco for our son and then putting onion and cilantro in it. I ordered a Beans and Cheese Gordita, no vegetables. They gave me a gordita with cheese only. The thing was dry and hard. I called to let them know and they blamed ME for their mistake. I asked if they could remake it and they said they would just give me a side of beans. I told them I’m not going back for a side of beans I asked for a gordita with beans and cheese. They made it wrong. I asked if they could put a note down for tomorrow. This hard piece of dough was $4 and it was to satiate a pregnancy craving. No apologies, they were rude and condescending on the phone, told me I would be LUCKY to be able to come back and get a side of beans. Spoke with Laura over the phone and they were all arguing in the background instead of someone just saying “I’m sorry we’ll remake it”she told me to call back tomorrow and speak to Alexandra. This place used to be really good, the staff is absolute trash none of the cooks in the background yelling could take accountability for not reading an order ticket correctly. Also when I called I spoke in fluent Spanish. Nomas para que vean, que no importa si son latinos o americanos, aquí tratan a sus clientes mal y le hechan la culpa a los clientes por los errores que ellos comenten. De cuando acá una gordita de frijoles con queso (sin lechuga y tomate) es lo mismo que una gordita seca, dura y con puro queso. Antes íbamos de 1-2 veces por semana, de aquí en adelante no les daré mi dinero."

"This place is just a shadow of what it used to be, no more tables only stools with counters. They turned it into a fast food carryout restaurant, with a small window used as a drive-thru, for orders placed ahead of time. It's also super smokey in this place. I don't understand why they don't turn on the extractor, so it won't choke the interior with smoke. The steak burritos and tortas got smaller and almost doubled in price. The steak on my burrito was way over cooked and it caused it to taste like beef jerky. They changed way too much, unfortunately not in good way. I'm not sure if I'll ever be coming back."