Chili's Grill & Bar

"Got seated, after a few minutes customer showed me the QR code to order, waitress came over to help her to place her order, waitress asked me if I had scanned yet. I told her I would like to have someone take my order, again she asked me to scan, I asked again for help. She seemed bothered and did not come back.After 10 minutes I left and went to McDonalds where I asked for help to order, did right away. Manager, please train your staff that some people need help with possibly a torn Retna and cannot see. These people may tip well for the added help."

"Would you like to know? No handicap accessible table to place a wheel chair to begin this evaluation. People inside knew nothing of my struggle. I asked for water & coffee & a grilled chicken & onion with bacon & avocado & fries. Only my coffee and water came to me I had to order my sandwich again. These kids had me pegged from the start, (unexpecting old white lady) so they thought. Do Not use any kind of money card here, not a gift card, I would not pull out a charge card or bank card around these characters. Gave her the gift card my son bought me for my birthday. And a $10 she brought back my card that had $25 on it. I had already checked the balance before making my flight to ORD. She brought it back claiming she ran it several times & it was declined. She wanted money… and me to pay up… I brought out a $20 to go with the $10. She asked if I wanted change, you bet, as I called the 1-888 # on the back, checking my balance. Zero- card was depleted! Yes I’ll speak to the manager, never came & never came. I got up with my heavy bags & proceeded to the bar area as in where is that manager I’m suppose to talk to … here she comes. She says, those cards don’t work there, I said “They most certainly do, because now I have an empty card plus she got my cash. I paid double for a cold meal” manager said “give her, her money and I’ll pay for the meal. I got my cash and I gave her my card. I did not back down. I did not need to cuss. Only by the grace of God, I kept my composer. I told the truth as I looked them both straight in the eye. Hopefully managers goes through the receipts and finds where my card paid the price for the meal and those employees were taking me for the cash. The only thing I can hope to come of this is… for the employees to take note of what they are doing is wrong on all accounts and quit their evil scheme. Shyster Looks Like Her Name is Adriana!"

"Staff: The staff was very kind and attentive. Building: The building is spacious and very well taken care of. The bathrooms are clean. Food: The food was great for being at the airport.. Parking: plenty of parking. Star rating: 5 because of the price and the usefulness of the products. I have no problem coming back here every chance I get. If this review helped, please hit the thumbs up and give me a follow."

"Our server was very fast and courteous. Our food arrived within minutes of ordering it. The chicken enchilada soup was very good. Unfortunately, I had asked for a salad and was told they were out of all salads for at least 30 minutes. My husband had the buffalo chicken sandwich which he said was so-so."

"The place is too crowded and it is difficul to move around tables. The waitress had a horrible attitude. I believe her name was Olivia or that was the name on the receipt. When we ordered she looked at us like we just interrupted her day. The food was very bad. The Chicken Crispers where extremely hard and dry. The French fries did not have any flavour. The mushrooms burger had only 3 mushrooms in it. I requested her to cut the burger in half and when she brought it she said I forgot to ask to cut it but I gave you a knife... in general the service was horrible and then after paying when leaving the place the waitress called us complaining that the tip we left was not enough for her. The receipt had the option for 18, 20 and 22 percent and she said if I don't give the tip percentage the receipt said she had to take it from her pocket, which does not make sense. I told her I know how tipping works and I requested the manager and she said it is ok, I just want to explain how tipping works here. I told her the tip was not what the bill suggested because the service (her actitud) and the food was very bad and I requested talk to the manager again and she said he was the one cooking. It was my first experience in Chilli's and it will be the last one!"