Goodwill Houston Select Stores

"The ladies are super rude don’t even greet you when you walk in and look at you with the ugliest faces. I was looking at the clothes in the most open aisle and this lady with a rack of clothes waited for me and didn’t say anything like “can you excuse me and move”. She clearly had all the space to go around me but she was just standing behind me and just looking at me crazy! I will never be returning to this location! Treat your customers right"

"Disappointed in management. Later, after reviewing my receipt, I noticed there was a mischarge. An item with a yellow price tag was bar-coded as "Red" this meant that the item did not ring up at 50% off like all my other yellow tags that were properly bar-coded as "Yellow". When I returned to the store to see about a correction, I was told by the manager that I only had 7 days to claim it. There is no policy on their printed tickets pertaining to 7 day window for pricing errors on their part. The printed policy only states NO EXCHANGES AFTER 7 DAYS and this was not a clothing item. Luckily, it was only a small diff between the regular Yellow price and the 50% discount price, so I let go without an argument. Still, I believe he should have issued a store credit since it was without a doubt, an internal error."

"Always good merch and plenty of it. Sometimes a little pricey but discount days and so many bargains make up for 1 or 2 items. THE STAFF IS ONE OF THE FRIENDLIEST in the city. They keep the store very clean and organized. IT'S A BIG STORE! Everybody is always nice and willing to help you. I'm always going to shop here."

"I just went yesterday , it was a Wednesday . The parking lot had lots of parking. The store was large and organized . Several people shopping. We found a few great kids books in great condition for 1.99 each ."

"Goodwill “select” is the keyword here. This is not your typical goodwill, everything is marked up 5%-60% more than the traditional goodwills across the country with some items being full retail. We would know, as we travel regularly across the country shopping at goodwills to support their “GOODWILL” towards the community. That is not the case at this location, the employees have no excuse for the inflated prices other than “Houston is a big city.” Which in retrospect shouldn’t be an excuse for inflated prices. Poverty is largest in these “bigger cities” I hope the employees wages make up for these price increases, tho I doubt it since things are always unorganized and checkout is always lengthy. Must be the massive facility driving the prices up. We’ve been visiting this goodwill once a week since we moved here a month ago & we may be done after this last visit after finding a “brand name” shoe marked up to $80 that after all, they got for free………. Two stars instead of one due to dressing rooms being open & their nice facility."