Shottenkirk Chevrolet Buick GMC Fort Madison

"I recently embarked on what I thought would be a daunting journey: purchasing a car 1,500 miles away, sight unseen. The very thought filled me with nervous anticipation, but my experience with Shottenkirk turned this into an adventure I will gladly do again. Their remarkable team, led by the Brian in sales, transformed my anxiety into excitement and trust. Brian is not just a salesperson; he's a guardian angel for car buyers. His commitment abundantly clear, especially as he communicated with me on his days off and meticulously guided me through the shipping process – a task beyond his call of duty since I had engaged my own shipping company. His dedication to ensuring my peace of mind was nothing short of heroic. The excellence at Shottenkirk doesn't end with Brian. Jamie, the manager, and Jamie in finance, were pivotal during the transaction with top-tier customer service. Their communication was not just prompt and clear, but also warm and reassuring, making me feel like a valued member of the Shottenkirk family. For anyone in the market for a car, whether you're local or thousands of miles away, Shottenkirk should be your go-to destination. Their team's ability to bridge the distance with exceptional service and genuine care is a rare find in the automotive world. Brian, in particular, is a gem – his dedication and sincerity set a new standard in customer satisfaction. If you want a car buying experience that combines professionalism with a personal touch, making you feel confident and cared for every step of the way, look no further than Shottenkirk. Trust me, you won't be disappointed!"

"From the moment I walked into Shottenkirk I felt welcome and comfortable. Nothing seemed forced. I've heard horror stories about buying a vehicle and I'd have to say if you go in with an open mind and some flexibility you're going to be pleasantly surprised how easy it is. Brittney was awesome. I know my son will be going here when he's able to make a purchase as well. I highly recommend this dealership."

"We phoned before coming out. The experience was wonderfully seamless from start to finish. Granted I knew what I was looking for so that made it so much easier, but the customer service here is hands-down the best. I will be back to purchase future vehicles here and my daughter will soon be visiting Mike & Jamie to square away a new vehicle as well. Definitely give this location a shot. They made everything so easy!"

"Absolute top notch service as always! Brittney is very knowledgeable on all of the features my new vehicle has, and took the time to walk me through everything. She is very kind, respectful, and was very helpful through the process. Dustin was extremely helpful as well, working with me on multiple occasions to value my trade, and to give me a fair price for trade in. This was my fifth vehicle I have purchased with Brittney and Dustin, and I wouldn't choose anyone else to go to!!!"

"We purchased a 2020 Jeep Grand Cherokee Limited X from Georgia. Randy and Grant were very helpful navigating us thru the necessary steps to get my car from Iowa. Friendly, quick to respond to text and emails. Made a very smooth transaction for us. Car arrived and was exactly as described and pictured! We appreciate it guys!"