Lina's Frozen Treats and Cafe

"90% ice and condensed milk. 5% ube soft serve and 5% toppings. I feel a little jipped on the toppings because there was hardly any. I’ve had halo halo before but this was just a disappointment for $9"

"I had a bad experience with Eddie, the “manager” on the phone. He was extremely rude and unprofessional ! Two weeks ago, was my second visit here. Finally figuring out the drink that I like, the employee at the time told me to make sure to ask for “Chai” because that’s the name of it. However, today is our third visit there, we ordered “chai” like told to by previous employee , & realized this was the wrong drink . After calling & talking to him, he said the one I like is probably called the “original”. He had no care to try to fix the situation as I was obviously annoyed that the first employee gave me the wrong drink name. Eddie claimed that it was not his problem and spoke extremely disrespectful to me, treating me like I was trying to “get a free drink”, when, in reality, I just would have liked for him to use his manager professionalism, which he lacked, to try to take care of the situation, or at least hear me out . He said he can’t speak for the first employee for giving me the wrong drink name. He kept saying he has a customer who does this all the time for years & accused me of being her. I had no idea this place existed until a month ago! This is my first “boba” moment, which is why on my second visit there, I had so many questions on what is in each drink, which is ALSO why I made sure to get the drinks exact name for my next visit ! He refused to give me the owners name and hung up on my face as I was talking. I literally don’t even want your drink, but to be disrespected this way by what sounds to be teenage manager, is so degrading for me as a mom of teenagers myself!! I’m a grown adult, and I was just trying to ask questions because I received the wrong drink name from my second visit. I would’ve liked for the situation to be handled better and not hung up on my face or at least answer my questions, instead, he hung up on my face! I called back, shocked and asked why he would as a manager hang up on my face….and he hung up on my face again, ! Maybe he thought I was somebody else, but that’s his problem. Don’t accuse.!! This was just a simple and innocent misunderstanding that the “ manager” should have showed a little empathy for a newer customer! he spent his time accusing me of being somebody I am not instead of handling the situation!"

"It was a pretty decent dessert shop. Overall a 4.5. Great customer service. If you check in on Yelp, you get $1 off any size froyo bowl. Wide selection of drinks and froyo flavors. I got the strawberry mango real fruit drink with tapioca balls. 5/5. For the froyo I got a medium size with ube, lychee, and sea salt caramel pretzel. Ube flavor wasn’t very strong. Lychee was very refreshing. Sea salt caramel pretzel was very good. You can choose as many toppings as you want, as long as they can fit. I kept it simple with fresh strawberries, fresh cherries, and pomegranate boba. There is seating but be warned, kind of limited depending on how long loitering families will stay. When we got there, there were a couple Indian families hogging two tables. They were already finished eating/drinking when we arrived. They were still there after we ate. They were probably there for a couple hours. Parking lot is also very tight and small. Difficult for cars entering/exiting. No restrooms."

"When in the area and that craving hits I had to stop on in! It was about 10 mins before they closed and they were cleaning up to close down. They were all very sweet and I kept apologizing because I knew that they probably just wanted to go home. Had to get my halo halo which was oh so good!! It def hit the spot! Definitely big enough to share but thankfully I didn’t have to! Lol"

"The ice cream is alright. If you with kid make sure you order the kid cup, it's $2.5 and it's the small size as the adult cup that cost 4.5 LOL. It's a cool place to handout out we wish they close later since it's the weekend But They still close at 9pm lol The lot is small and there is no washroom LOL. So if u gonna go you need to go next store to use theirs which is weird since we aren't spending money there but using their washroom haha. So make sure you empty out before visiting this place :) Remember, there is NO washroom lol"