Firestone Complete Auto Care

"Disappointed. Been coming here for years. Brought car in yesterday for tail light replacement and alignment. Kept car 3 hours longer than expected to be told the car wouldn’t start and we needed to have the car towed. My husband came to look at the car and it started just fine. They offered no explanation."

"I needed air in my tires on a very cold day and one of their staff quickly filled them up at no charge. Very friendly and helpful."

"Thanks to Josh and Orion for working on my car. New tires and alignment. They did such a good job. Josh walked you through the whole process and what all is intaled. Very friendly and professional. Definitely recommend them if you need any work done to your vehicle."

"My car needed tires pretty bad. Got a good quote from Josh and he had the tires ready to go for my 8 am appointment. Since I was there, I figured I'd get an oil change too as I was overdue. Josh and his techs didn't have any issue adding that service in while I waited. Turnaround time was about what I expected for 4 tires and oil which the wait was pleasant. Thank you Josh and to your techs!"

"I've been coming to Firestone for several years. I'll always remember being out of state and getting a flat tire the day my niece was getting married. I ended up at the closest local Firestone dealer. The last thing I expected was for this out of state tire dealer to have my records on their computer. They gave me a new tire at no cost since it was under warranty AND they did all this right away. I was not late for the wedding. The other nice service Friestone offers is filling your tires for free when they get low. This service is always completed promptly and with a smile. So nice! The one in St. Charles IL is really well managed and has great employees."