Starbucks

"The service was abysmally slow, turning a simple coffee run into an ordeal. The wait time left me questioning if I had stumbled upon a new dimension where efficiency was nonexistent. Its disheartening to witness such a colossal failure in customer service from a supposedly reputable brand. A serious staff overhaul is needed at this location."

"I’d give them zero stars if possible. Long wait times, out of order filling of orders. Placed an online order and waiting over 15 minutes past the time it should have been ready. I’ve noticed management is copying and pasting responses to negative reviews on the same topic. How about you find a solution instead?"

"What a total waste of 25 minutes of my life. 25 minute wait for 2 drinks??? Orders weren't taken care of in the order they came in. Just done at random. I had 3 people come in after I already put my order in and paid. All 3 got their coffee and drinks before me. OH THAT'S RIGHT... I don't have breasts or talk to the employees (clearly you know them from school). Also, why the hell would you make my hot sandwich and give it to me 15 minutes before you even made my coffee??? All 8 of the employees working there have no idea what they are doing. Just taking care of random things and orders in no particular order. To top it off, you have over 14 random drinks sitting there for 25+ minutes with no one claiming."

"Horrible customer service I went through drive thru ordered a ribbon crunch. I stated that I would like ribbon around the cup the young lady said there’s nothing wrong with your drink. I explained I wanted caramel around the cup. She again said there’s nothing wrong with your drink. I then came inside she said what’s the problem with an attitude at that point another young lady walks up I asked to speak with the manager. She rolled her eyes and said I’m the manager and there’s nothing wrong with your drink. I asked for the store manager she said the store manager was not there. I asked when will she be in and if I could get the young lady’s name because no one is wearing a name tag. She said no I can not have her name I asked for her name she said NO. I then took a photo so I can show the manager tomorrow since they were refusing to give their names. I asked for a refund they refused to give me a refund. And the young lady that stated she was the manager said tomorrow the store manager is going to tell me the same. This is the WORST STARBUCKS I’ve ever been to. Policy and protocol all workers in Starbucks wears a name tag and give there names. If your drink isn’t made right they apologize and ask would you like it remade. But they refused to give me a refund. If there was a negative 10!!!"

"I almost always have an issue with the Starbucks besides the fact that their line is always insane. I came in today, and I waited in line for 34 minutes. 34 MINUTES. I was trapped in the drive-through or else I would’ve left. I called the store to see if there was a car stuck in the lane or something and they said that they were just backed up on orders. When I finally got to the window, I honestly thought that they would give me my drink on the house, but they didn’t even have it ready and it wasn’t made correctly. It tasted terrible! The lady at the register kept telling me that it was a very busy day, but I have gone to other locations with longer lines that were by quicker than this. This is absolutely ridiculous and I will not be returning."