Dunkin'
3011 Plainfield Road, Joliet, IL 60435
Hours open
Monday:
4:30 AM - 9:00 PM
Tuesday:
4:30 AM - 9:00 PM
Wednesday:
4:30 AM - 9:00 PM
Thursday:
4:30 AM - 9:00 PM
Friday:
4:30 AM - 9:00 PM
Saturday:
4:30 AM - 9:00 PM
Sunday:
5:00 AM - 8:00 PM
Photos
Location & Phone number
3011 Plainfield Rd, Joliet, IL 60435, United States
About the Business

Dunkin' is a popular bakery, cafe, and restaurant located at 3011 Plainfield Road in Joliet, Illinois. Known for its delicious coffee, donuts, and breakfast sandwiches, Dunkin' also offers a variety of other food options for breakfast, lunch, and dinner. Whether you're looking for a quick meal takeaway or a cozy spot to sit and enjoy your food, Dunkin' has something for everyone. Stop by today and experience the tasty treats and friendly service that have made Dunkin' a favorite destination for locals and visitors alike.
Reviews
"I stop here between 5-6 am on weekdays. They never fail at making my coffee PERFECTLY! Anytime I goto a different Dunkin my coffee tastes bad. I appreciate you guys for making a tasty coffee. That is why I keep coming back!"
"I dont know why but my order consists of an extra expresso shot on the side due to many DDs shorting my order if it is in the drink. These people almost everytime when the ethnic men are running this joint STILL manage to short my order.... how is it my medium coffee is half full?? These people always seem extremely bothered they are doing their job and there is only 2 people in the drive thru line."
"UPDATE: Tried this location again & got some rancid Prairie Farms creamers given to me with my coffee. They really had to have had these around for some time for them to be solid. I started opening and poured part of one into a cup that then made that undeinkable. Did not know these were what I was given until I left the drive thru. I'm never going back there. This location is still gross. (See pics) --- The last several experiences at this location have been horrible. The crew are not friendly and inside is a MESS. They also are limited on what they offer with their donuts. The most recent visit they made a mistake and refused to fix it. When I asked for the franchisee info to have that person rectify the situation some kid named 'Maddox' working there refuse to give it to me "..because he'd be really mad." He told me to Google the store phone # and try calling that. The look of stupidity I have him must have been priceless. He's the one that overcharged my app and made the error. That is the way Dunkin deals with problems when you call customer service or use the app bot: they have you speak with the franchisee. You don't 'Google the store'.. I've had other locations willingly and happily provide that contact info if a restaurant has ever made an error that they can't fix (mainly referring to being overcharged on the app and the crew person doesn't know how to fix the $ on the app). Eventually I had a request in through customer service for the franchisee to call me. That was 2wks ago & no call or email from them ever came. Based on how messy this location is, how LONG the drive-thru waits can be (>10mins), how rude and incapable the kids working there are...it should be evaluated from a regional manager and considered closed. It's really gotten that badly mismanaged."
"By far the worst experience ever! Had 4 coffees brought to me not one my right one then when I complained to the manger he just put more stuff online top of a wrong drink. Now I get if I order some crazy drink it was a peppermint mocha and they forgot my donut and fought with me about giving my money back"
"Workers were wrestling in the store. No customers were in the store. We were only ones in line when we ordered thru drive thru. An it literally took twenty minutes to get our 4 drinks and mine was wrong. I wasn't gonna wait again so I left. While I was waiting 3 other cars got there order an left while I was stuck waiting cause I pulled forward like they asked me too even though no one was behind me when I paid! I'd avoid this location or hope for different employees to make my order next time."
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