Valvoline Instant Oil Change

"Just went here for an oil change and they are great! In and out super quick. Very reasonable prices! New oil change place has been found."

"Really usually don't have a problem but this visit, They checked my air filter didn't assemble it back left unlatched very dissatisfied"

"My son took his car there for a simple oil change. He normally goes to the Arnold location and no issues. He went here because Arnold didn't have the synthetic oil he needed. He was there for a while as others were in and out. Turn out the claim the threads were bad on the plug and had to tap it. He told my son that it was a temporary fix until he gets a new oil pan! He drove the car home and my driveway was covered in oil. I called to make a claim and the manager who worked on his car, claims that the plug wouldn't go back in and he even tried to retread it, but it just spun around. So he tap it. My son paid $110 for an oil change and now has to put out $650-$850 to have a new oil pan put on. The manager said we can probably get it re tapped by a local shop there and he would call around and call me back.Never got a call back. Now my son has to miss a days work, and my driveway is ruined. We believe that the plug was stripped out by over torquing. We never had this issue at the Arnold location. This is unacceptable and we will continue to work on this claim for full reimbursement on damages."

"I was very disappointed with my experience at your shop yesterday. I brought my 2023 Mazda is for an oil change. Upon waiting I observed and heard a young employee of valvoline verbally express his dissatisfaction with other fellow employees while on his personal cell phone many times. He was asked to assist with refilling my oil all the while complaining having to do so. I observed that he spilled a considerable amount of oil all over my engine. I motioned him over to my window to have him wipe it down. I was given a answer of I already did. I then asked him to please check again, he pulled another employee aside to visible complain about me asking him to do so. He then asked that he get a witness from another employee to make sure he does what he was asked. This employee apologized for this young mans behavior. I told him he had no reason to apologize for anothers employee's rude behavior. Unfortunately I came home to also clean the oil that was missed. I frequent your shop a lot and have never had this type of experience and will return. I wanted to report this so it doesn't happen to another customer. Thank you for reading and addressing this matter."

"I go here everytime i need my oil changed. I love that you get to stay in your car while they are working. They always have coupons available also. The staff is super nice and I'm never there for more than 15 min."