Walgreens

"So like others a 0* would be more appropriate. This location is clearly understaffed. That should not fall back on the customer. I got released from the hospital where my meds were called in before I left. Arrived 30 mins later amd the scripts were not filled. Was told the line they give everyone 20 to 25 mins. Total of 2 hours before having to go in and ask for them as theor text system was not working. Although an associate amd the pharmacist both said a text would come when it was ready. Highly suggest using ant other option."

"They fail to get my husband's medicine and have zero idea how to keep it stocked. I just came for a flu vaccine and wasn't sure where to go so I went to the consultation window. They told me I was in the right spot and after waiting for them to tell me where to go they had me get in the drop off/pick up line where when I originally asked there was 1 person in line, after they "helped" me they sent me to the back of the drop off pick up line that now had about 8 people in it. "To get checked in" I arrived 15 minutes early and may now be late to my appt. Because the technician refused to check me in. My husband and I will have to move to CVS because this walgreens is unorganized to the point it is no longer useful for us to use."

"Absolutely abysmal. I understand that working in a pharmacy is stressful, but there's a point where it becomes insane and redundant. My family had our meds here for four months and EVERY TIME they had either lost or misplaced all of our medications; I'm on antidepressants, my mother and father both of drugs that they NEED in order to live, and when they say that our meds are missing and say that it's OUR fault??? Absolutely ridiculous, a disgrace, that's what this pharmacy is. It was a mistake to come here, and I'll be glad to never have to return."

"The pharmacy is the WORST. specifically a heavy set older lady with short brown hair. I take a synthetic narcotic because I have Degenerative disc disease, lupus, Fibromyalgia, narcolepsy, etc..... This lady treats me like a criminal every chance she gets. She is rude and doesn't want to do her job. I have NEVER EVER asked for ANY prescription early. I do not abuse medication. I've always picked up my prescriptions the day before they are due. I had a trip on the day I usually pick them up and had to be at the train station in kirkwood BEFORE 9am. I called twice 2 days before and once the day before to MAKE SURE it was okay to pick-up my prescription after midnight or before 5am. I was told YES all 3 times. I arrived around 3am and she was trying to turn me away. She berated me asking me who I talked to (I've never heard a single employee answer a call with their name). She argued with me for 10 whole minutes before finally agreeing but not without her letting me know she was personally putting a NOTE on my account stating I am aware of 9am pick-up times. I held my phone out to show her my Train ticket and she wouldn't look at it. I have problems with her every time I see her. Even if no problems are too be bad she is extremely rude. There is also a guy that works typically at night that refuses to fill my prescriptions until the day of which is highly inconvenient when my husband and I are dealing with one vehicle and he works extremely long hours. The pharmacist says it's a new policy but the kicker is...I know someone with my exact same prescription. he releases hers the day before they are due and she's never had a problem. I called recently a week prior to see if I could pick my prescription up the day before as I had the past 5 YEARS because i simply didn't want to have to drive my husband 2 hours to work and pick him up. Im ill alot and I just get too exhausted. Not a horribly big deal but i figured I'd ask. The lady said yes. Assuming everything was fine I called to ask when I could pick it up and he answered and said he wasn't releasing it until "tomorrow". I let him know I called and he responded with "no" and hung up on me. It's astonishing how I'm treated when I've never done anything but simply comply with their power trips. The only reason I stay is because it's the only 24 hour pharmacy. The sun makes me really sick sometimes so I wait until night to go pick anything up. I can't even bring up my problems to them in fear of retaliation. To have to feel that way simply because I take meds that people without serious diseases don't approve of its awful. I even get flack on non narcotic meds. The only person there worth a sht is rocky. He's welcoming, understanding, professional and just an all around good person to deal with. I usually only get to deal with him while picking up meds for my dad who I take care of. He should retrain the other two individuals how to deal with people."

"I had a prescription sent over 8 hours ago and they said it wasn't ready yet. I needed to wait 30 minutes. They then proceeded to tell that to every single person that followed me while I waited. They don't start on your prescription until you show up. The person had the audacity to ask me to wait until Monday. I NEED MY MEDS! this is ridiculous. Litteraly go anywhere else. This is absolutely unacceptable. I don't know if there is a reporting service for this but asking people to wait three days on nessisary meds is asinine."