Your Part Source Inc

"Fast shipping, great communication and response time. I emailed these guys on a Saturday evening and had a helpful response within the hour. Within a week including a holiday I had the reppacement part in hand. I would absolutely do business with them again!"

"I ordered a pair of trailer jacks and one of the pair was not operational straight away, however, we did not get it installed fast enough to be within the Amazon return period. The seller did not have a replacement jack and refused to refund the second unit. I have not been able to locate another one that has the same gear ratio and had to buy two units to replace the pair. I am now stuck with a unit that has no mate and cost approx $170.00. I can not contact yourpartsource because their message line is always full and they just refuse the refund with no discussion. Do Not have a problem with these folks because the Will Not fix it!!"

"I had an issue and purchased one of YPS services. I had questions before i purchased, during and after. John with YPS got back with me in a timely manner and always had an answer. Customer service is not common these days. This company was 10/10 from start to finish. Thank you for all of your help! I would recommend to anyone."

"Had a problem with a ABS unit I bought from them through EBAY. I did contact them but right out of the box they said the unit is test before being sent out, therefore anything wrong with it must because of something on my end. They gave several different scenarios of why it went bad, none of which has to do with a possible bad transistor or electrical component in their rebuilt used product. In other words, the guarantee is based on if they think it was defective before they sent it out and off course it’s not because they test it before shipping. In other words, their Guarantee should say, “Trust us. If you get a bad one, it’s something you did, or a problem caused by your vehicle.” Before our disagreement developed, I did talk with them and request a return. The seller asked me to lie and claim there was nothing wrong with the part and the purpose of the return was just because I didn’t like it. By doing this for them, it would save them from Ebay taking 50% of their price. I understood and did what was asked. I should have realized this was a bad sign on how someone manipulates the system to their benefit. It wasn’t until later I learned the seller wasn’t refunding the whole purchase price. When I asked about it, they said and I quote, “Frankly we shouldn't have had to issue a refund period”. Now I chose them because of the guarantee offered including free returns and positive makes/reviews. In my case though, this was all worthless. I know my origin ABS modules problem was a bad coil that controls the inlet valve. In addition, I bought a Cardone remanufactured Module and installed it and it works perfectly fine with no hassles. The issue with their product was a pump runner. A transistor that pops (that’s on their unit) which means the ABS pump runs continuous, even when the key is turned off and removed. The reason is the power is continuous from the battery and this transistor/relay is what switches off/on. This is known to be a problematic issue throughout this unit type in the fleet. But my vehicle never had this issue before and doesn’t now. That means it’s not something within my system causing damage to their ABS product. My experience with this company is they will justify everything to avoid honoring their guarantee, so I strongly recommend trying someone else."

"They stated the part was tested and approved, but the part I received was defective, my truck wouldn't start with the instrument cluster I received from them."